If anything here feels confusing, you are not alone, and you have not done anything wrong. Find your question below, and if you are still stuck, just email me at nest.pembrokeshirehub@gmail.com and I will help you. I can even send you a file directly if downloading is causing problems.

Buying and downloading booklets

How do I buy a booklet? Click on the booklet you want, then the button under the price. You can pay by card or PayPal, and you do not need to create an account.

How do I get a free guide? Click the guide, then the Free Download button. You only need to type your email address.

Where is my download? As soon as you have paid, you see a download button on screen, and Payhip also emails you a link. If the email has not arrived, check your spam or junk folder, as it comes from Payhip rather than from me.

Can I download it again later? Yes. Use the link in your email, or click the little person icon at the top of this shop to see everything you have bought.

How do I open the file? Booklets are PDFs, which open on almost any phone, tablet or computer. You can print them, or fill them in on a tablet.

The AQA Unit Awards Hub

How do I join? Click AQA Unit Awards Hub in the menu, then Join now. It is £35 to join for the academic year, including your first month, then £10 a month. Brothers and sisters also pay £35 to join, then £5 a month.

What do I do after joining? Fill in the registration form for each child so I can give them their own learner number. You will find the link in the first post inside the Hub.

Where are the Hub workbooks? Click the little person icon at the top of the shop, log in with the email you joined with, and open AQA Unit Awards Hub Membership. The workbooks are in the posts, grouped by subject.

How do I send my child's work? Email photos, scans or files to nest.pembrokeshirehub@gmail.com with your child's learner number and the unit number in the subject line. If the files are too big, share a Google Drive folder with that address instead.

How do I cancel? Click the little person icon, log in, and open your membership, where you can cancel at any time. Your access stays open until the end of the month you have paid for.

Still stuck?

Email nest.pembrokeshirehub@gmail.com and tell me what you were trying to do. I will reply as soon as I can and talk you through it. You can also find out more about Nest at nestpembrokeshire.co.uk.