Privacy Policy

PackVerity Engineering

Effective Date: October 9, 2026

1. Introduction

PackVerity Engineering respects your privacy and is committed to handling customer information responsibly.

This Privacy Policy explains how personal information may be collected, used, shared, and protected when customers visit our online store, purchase digital products, or contact us.

Our store operates through Payhip, which provides e-commerce, checkout, and digital-product delivery services.

2. Information We Collect

Depending on how you interact with our store, we may receive:

Contact information: Your name and email address.
Transaction information: Products purchased, order dates, transaction amounts, and order identifiers.
Customer communications: Information you provide when requesting assistance, technical support, or refunds.
Technical information: Website usage, device information, and cookie-related information that may be collected by Payhip or other services used by our store.

Payment information is processed through supported payment providers. PackVerity Engineering does not need to receive or store customers' complete payment-card numbers to fulfill digital orders.

3. How We Use Information

We use customer information as necessary to:

Process and fulfill purchases.
Deliver purchased digital products.
Provide customer support.
Respond to refund and licensing inquiries.
Maintain transaction and accounting records.
Detect or address suspected fraud or misuse.
Comply with applicable legal obligations.

Marketing communications, if offered, will be handled in accordance with applicable consent and unsubscribe requirements.

4. Payment Processing and Third-Party Services

Our store uses Payhip and supported payment processors, including Stripe, to facilitate purchases and digital delivery.

These service providers may process personal information according to their respective privacy notices and applicable contractual arrangements.

Customers should review the relevant privacy notices for additional information about how these providers handle their data.

5. Cookies and Website Technologies

Our storefront may use cookies and similar technologies to support essential website functionality, checkout, security, and, where enabled, analytics or other optional features.

Cookie choices and available controls depend on the technologies and consent settings implemented by the storefront platform.

6. Information Sharing

We may share information with service providers when reasonably necessary to operate the store, process payments, deliver purchases, provide support, or comply with legal requirements.

We do not sell customer contact information to third-party data brokers.

7. Data Security

We take reasonable measures appropriate to our business to protect customer information under our control.

However, no internet-based system or electronic transmission can be guaranteed to be completely secure.

8. Data Retention

We retain customer and transaction information for as long as reasonably necessary to fulfill purchases, provide support, maintain required business records, resolve disputes, and comply with applicable legal obligations.

Retention periods may vary according to the type of information and applicable requirements.

9. Your Privacy Choices

Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information.

You may also have rights concerning marketing communications or certain data-processing activities.

To submit a privacy request, please contact PackVerity Engineering through the storefront's Contact page.

We may need to verify your identity before fulfilling certain requests.

10. International Customers

Our digital products may be purchased by customers in different jurisdictions.

Where applicable, personal information may be processed in countries other than the customer's country of residence by Payhip, payment processors, or other service providers, subject to applicable safeguards and legal requirements.

11. Policy Updates

PackVerity Engineering may update this Privacy Policy to reflect changes in business operations, technology, service providers, or legal requirements.

Updates will be reflected by revising the effective date displayed on this page.

12. Contact

For privacy questions or requests concerning your personal information, please contact PackVerity Engineering through the Contact page on our storefront.

PackVerity Engineering

Fitchburg, Massachusetts, United States