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Contact / Refund request

Need help with PrintPack Studio, or want to cancel a purchase?


For a refund, include your checkout email and order reference, write that you want to cancel and receive a refund, and confirm where the acknowledgement should be emailed. Requests within 14 calendar days of purchase qualify even after downloading. No reason is required.


Check your details before selecting Send. Please do not send passwords, card numbers or confidential artwork.


You can also email zhoukan388@gmail.com directly.