Frequently Asked Questions
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All designs are original – created by me (Mari) and, in some cases, with my son Aleksi.
I use a combination of AI-assisted tools and graphic design software to create and carefully edit each artwork. Every piece is unique and thoughtfully made.
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Buying from our Payhip store is easy! Just follow these steps:
- Browse the shop and choose the product you like
- Click “Buy Now” or “Add to Cart”
- Proceed to Checkout
- Enter your email address and payment details (we use Stripe – all major cards accepted)
- Click “Complete Purchase”
After your payment is confirmed, you'll receive an instant download link on the screen and in your email.
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You are purchasing a digital download – no physical item will be shipped. After your payment is confirmed, you will receive high-resolution files to download and use as wall art or in other creative ways. Due to variations in monitor calibration and printing methods, the final printed colors may differ slightly from what you see on your screen.
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You can use the digital prints for personal, non-commercial purposes, such as:
- Home wall art
- Gifts for friends or family
- Office or workspace decor
- Nursery or kids’ rooms
- Printing on canvas, paper, or other materials (for personal use)
What’s not allowed?
Please do not:
- Resell or redistribute the files
- Use the images for commercial products or merchandise
- Share the files online or give them away for free
- Claim the designs as your own
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Each listing includes detailed information, and all artworks are delivered as high-resolution JPG files (300 DPI), often in multiple sizes to fit various frame dimensions and suitable for professional printing.
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For optimal color and print quality, we recommend using a professional printing service rather than printing at home. In US region recommended services are Walgreens Photo, Walmart Photo Center, MPix, Nations Photo Lab, Bay Photo Lab and Printique (by Adorama). In EU region recommended services are WhiteWall, Saal Digital, Photobox, Ifolor and Posterxxl. Globally recommended service is CEWE.
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No. All files are for personal use only, unless a commercial license is clearly offered in the listing. You may not resell, redistribute, or use the files for commercial purposes.
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Due to the nature of digital downloads, I do not accept returns, exchanges, or cancellations. But please contact me if you have any issues with your order!
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Most of my listings include artwork in using standard ratios (like 4:5, 3:4, 2:3, etc.), Every artwork is carefully made in a chosen aspect ratio and includes multiple sizes to suit different frame dimensions. Please check the product description for exact dimensions.
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If you're having issues downloading your purchase, try using a desktop computer instead of a mobile device. You can also contact me directly via email – I’m happy to help!
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For best results, I recommend using matte or satin heavyweight paper, or high-quality textured art paper. This gives your print a professional and vibrant look.
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Yes – most of our pieces are created using AI as part of the creative process. However, every image is carefully selected and curated by Mari (Sisumo Oy) to ensure artistic quality and originality.
We also keep a full record of metadata for each artwork, including generation parameters and creation dates, to ensure transparency and traceability.
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First, check your spam/junk folder. If you still can’t find it, please contact me with your order email via contact page https://payhip.com/Sisumo/contact
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We use Stripe for safe and smooth checkout. You can pay with all major credit and debit cards.
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VAT is added at checkout for UK & EU customers; all other regions: VAT 0 %.
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After purchase, you'll see a download link on the confirmation page and receive an email with the files.
If you don't receive the email, check your spam/junk folder.
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No – this is a digital product only. No physical items or frames will be shipped.
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Each listing includes multiple sizes. Please check the product description for exact dimensions.
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Since this is a digital product, I don’t offer refunds. However, if there's a problem with your file, please contact me and I’ll fix it.
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Yes. All payments are handled securely through Stripe, a trusted payment processor.
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Yes – the download link in your email remains active. You can also reach out to me if you lose access.
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No, I currently offer digital downloads only – no physical prints or frames are included.
However, you're welcome to use any local or online print service to bring your artwork to life!
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At the moment, I don't offer customizations or personalized edits.
All items are sold as shown in the listings.
Thank you for your understanding!
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Digital prints are more sustainable than traditional art in several ways:
- No packaging or shipping – reduces carbon emissions from transport
- No physical waste – nothing ends up in landfills
- Print only what you need – no overproduction
- No storage space or inventory required
- Reusable – you can reprint as needed without additional resources
By choosing a digital download, you're making a small but meaningful step toward reducing environmental impact.
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All digital artworks are protected by Sisumo Oy’s copyright. They may not be copied, resold, or claimed as your own without permission.
We value respect for creativity — each piece is made with care and passion.
Please note that all our images contain original metadata, which allows us to conclusively verify the ownership and authenticity of every artwork.
We do not share metadata with third parties, but it can be used as legal evidence if necessary.