PRIVACY POLICY

Last updated: August 2026

Softzeno ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide when using our online store.

1. INFORMATION WE COLLECT

When you place an order or contact us, we may collect information such as:

• Name

• Email address

• Billing information

• Order and transaction details

• Information you provide when contacting customer support

Payment information is processed by our third-party payment providers. We do not store your full payment card details on our systems.

2. HOW WE USE YOUR INFORMATION

We may use your information to:

• Process and deliver your orders

• Provide digital products and license keys

• Send order confirmations and product delivery emails

• Provide customer support

• Respond to questions or requests

• Prevent fraud, abuse, or unauthorized transactions

• Improve our products and services

• Comply with applicable legal obligations

3. DIGITAL PRODUCT DELIVERY

When you purchase a digital product, your email address may be used to deliver your order, license key, download information, and related instructions.

4. PAYMENT PROCESSING

Payments are processed through third-party payment providers, such as PayPal, when available.

These providers may collect and process payment information according to their own privacy policies and terms.

We do not request or store your complete credit or debit card number.

5. COOKIES

Our store and third-party services may use cookies or similar technologies to provide essential functionality, remember preferences, analyze usage, and improve the shopping experience.

You may be able to manage or disable cookies through your browser settings. Some store features may not function correctly if certain cookies are disabled.

6. THIRD-PARTY SERVICES

We may use third-party services to operate our store, process payments, deliver digital products, analyze website activity, or provide customer support.

These services may process personal information according to their own privacy policies.

7. DATA RETENTION

We retain personal information only for as long as reasonably necessary to provide our services, maintain transaction records, resolve disputes, prevent fraud, and comply with applicable legal requirements.

8. DATA SECURITY

We take reasonable measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage is completely secure.

9. YOUR PRIVACY RIGHTS

Depending on your location, you may have rights regarding your personal information, including the right to request access, correction, deletion, restriction, or information about how your data is processed.

To make a privacy-related request, please contact us using the support email address provided on our store.

10. CHILDREN'S PRIVACY

Our services are not directed toward children who are below the minimum age required to make online purchases under applicable law.

We do not knowingly collect personal information from children for the purpose of making unauthorized purchases.

11. INTERNATIONAL CUSTOMERS

Because Softzeno may serve customers in different countries, personal information may be processed by service providers in countries other than your own.

Where required by applicable law, appropriate safeguards will be used for international data transfers.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated "Last updated" date.

13. CONTACT US

If you have questions about this Privacy Policy or how your information is handled, please contact us using the support email address provided on our store: storenetmarket07@gmail.com