Privacy Policy
Last updated: 14 October 2026
Business: BenedoAi OÜ
Trading name: Steady Tools
Registration number: 17493136
Registered address: Aasamaja-3, Aasa küla, Põhja-Pärnumaa vald, Pärnu maakond 87203, Estonia
Customer support: hello@partsdesign.ee
1. Introduction
At Steady Tools, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how BenedoAi OÜ, trading as Steady Tools, collects, uses, stores and protects personal data when you visit our online store, purchase digital products or contact us.
We process personal data in accordance with the European Union General Data Protection Regulation (GDPR) and applicable Estonian data protection legislation.
Data Controller: BenedoAi OÜ
Registration number: 17493136
Country: Estonia
Contact: hello@partsdesign.ee
2. Information We Collect
Depending on how you interact with our store, we may process the following categories of personal data:
- Contact information: Name and email address, where provided.
- Billing information: Country, billing details and applicable tax information.
- Purchase information: Products purchased, order numbers, transaction dates, payment amounts and payment status.
- Customer support information: Messages, inquiries and information you voluntarily provide when contacting us.
- Technical information: IP address, browser information, device information and cookie-related data that may be processed through our storefront and payment service providers.
We do not require customers to submit their personal financial records to purchase our budgeting products.
3. How We Use Your Personal Data
We use personal information for the following purposes:
Processing and delivering orders
- To process digital product purchases.
- To deliver downloadable files.
- To send order confirmations and receipts.
Customer service
- To respond to inquiries.
- To resolve technical problems.
- To handle refunds, complaints and product-related requests.
Legal and financial obligations
- To maintain required accounting records.
- To comply with applicable tax and consumer protection laws.
- To respond to lawful requests from public authorities.
Security and fraud prevention
- To protect our store, customers and payment transactions against misuse and fraudulent activity.
4. Legal Basis for Processing
Under Article 6 of the GDPR, we process personal data based on:
- Performance of a contract (Article 6(1)(b)): To process purchases, deliver products and provide order-related assistance.
- Legal obligations (Article 6(1)(c)): To comply with accounting, taxation and other applicable legal requirements.
- Legitimate interests (Article 6(1)(f)): To maintain website security, prevent fraud and manage customer inquiries, where appropriate.
- Consent (Article 6(1)(a)): Where consent is required, such as for certain optional cookies or marketing communications.
Where processing relies on consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
5. Payments and Digital Product Delivery
Our digital storefront is operated using Payhip, which provides online store functionality, order management and digital product delivery.
Payments are processed through Stripe, a third-party payment processing provider.
We do not independently store complete payment card numbers or card security codes.
The providers process information in accordance with their applicable privacy policies and contractual arrangements.
You can review their privacy notices here:
Payhip: https://payhip.com/privacy
Stripe: https://stripe.com/privacy
6. Steady Pay and Your Financial Information
Steady Pay is a downloadable budgeting spreadsheet designed for individuals with irregular income.
Information that customers enter into their own downloaded spreadsheet is not automatically transmitted to BenedoAi OÜ through the purchase process.
We do not automatically collect or monitor your personal budgets, income, expenses, savings or other financial information entered into your own copy of Steady Pay.
If you choose to use third-party services such as Microsoft Excel, Google Sheets or cloud storage to edit or save your spreadsheet, those providers' own privacy practices may apply.
If you voluntarily share a completed spreadsheet or financial information with our customer support team, we will use that information only as necessary to respond to your request and fulfil relevant legal obligations.
We recommend removing sensitive personal information before submitting files for technical support.
7. Email Communications
We use customer email addresses to:
- Send order confirmations and purchase receipts.
- Provide digital download access.
- Respond to support requests.
- Communicate important information related to purchases.
Purchasing a product does not automatically subscribe you to promotional emails from Steady Tools.
If we offer optional marketing communications, we will obtain consent where legally required and provide an appropriate way to unsubscribe.
8. Sharing Personal Information
We may share personal data with trusted third parties where necessary to provide our services or comply with legal obligations.
These may include:
- Payhip: Storefront hosting, checkout functionality, order management and digital file delivery.
- Stripe: Payment processing and payment security.
- Email service providers: Customer communications and support.
- Accounting service providers: Financial administration and statutory accounting, where applicable.
- Public authorities: Where disclosure is required by applicable law.
We do not sell customers' personal data.
Third-party providers may act as processors or independent controllers, depending on the services they provide.
9. International Data Transfers
Some of our service providers may process personal data outside the European Economic Area (EEA).
Where personal data is transferred internationally, we take steps to ensure that an appropriate legal basis and safeguards are in place, such as adequacy decisions or applicable Standard Contractual Clauses, where required by the GDPR.
10. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy or comply with applicable legal requirements.
In particular:
- Purchase and accounting records are retained for the applicable statutory retention period. In Estonia, accounting source documents are generally retained for seven years, subject to relevant legal requirements.
- Customer support correspondence is retained only for as long as reasonably necessary to resolve requests, manage disputes or comply with legal obligations.
- Personal data processed on the basis of consent is retained in accordance with the relevant purpose and applicable retention requirements.
When information is no longer required, we delete or anonymise it where appropriate.
11. Cookies and Similar Technologies
Our online store is hosted through Payhip and may use cookies or similar technologies for essential website functionality, security, checkout operations and analytics.
Some cookies are necessary for the website to function correctly.
Where optional analytics or marketing technologies require consent under applicable law, they must not be activated before the required consent has been obtained.
For further information about the storefront provider's practices, please review:
12. Your Rights Under the GDPR
Depending on the circumstances and applicable law, you may have the right to:
- Request access to your personal data.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal data.
- Request restriction of certain processing activities.
- Object to processing based on legitimate interests.
- Request data portability where applicable.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with a competent data protection authority.
To exercise your rights, contact:
We will respond in accordance with applicable GDPR requirements, generally within one month of receiving a valid request.
You may also contact the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon):
13. Children's Privacy
Our digital budgeting products are intended for individuals who are legally permitted to enter into the relevant purchase agreement.
We do not knowingly collect children's personal data for independent marketing purposes.
If you believe that personal data relating to a child has been processed improperly, please contact us.
14. Data Security
We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse and disclosure.
Our storefront and payment service providers maintain their own security measures.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
15. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our products, business operations, service providers or legal requirements.
When changes are made, we will update the revision date displayed at the top of this page.
The latest version will be available through our online store.
16. Contact Information
If you have questions about this Privacy Policy or how your personal data is processed, please contact:
BenedoAi OÜ
Trading as Steady Tools
Registration number: 17493136
Registered address:
Aasamaja-3
Aasa küla, Põhja-Pärnumaa vald
Pärnu maakond 87203
Estonia
Email: hello@partsdesign.ee