Because Tanuki Studio products are digital downloads delivered automatically after purchase, refunds are generally not available once the files have been delivered.

If there is a problem with your file, such as a missing page, damaged download, or printing issue caused by the file itself, please contact me. I’ll provide a corrected copy at no additional cost.

Because delivery is immediate, orders usually cannot be canceled after checkout.

For customers in the EU or EEA, applicable consumer cancellation rights may still apply. Please see the FAQ for more information about digital downloads and the 14 day cancellation period.