Because Tanuki Studio products are digital downloads delivered automatically after purchase, refunds are generally not available once the files have been delivered, except for buyers in the EU, EEA, and UK (see below).

If there is a problem with your file, such as a missing page, damaged download, or printing issue caused by the file itself, please contact me. I’ll provide a corrected copy at no additional cost.

Because delivery is immediate, orders usually cannot be canceled after checkout, except for buyers in the EU, EEA, and UK (see below).

If you live in the EU, EEA, or UK, you can cancel within 14 days of placing your order, without giving a reason. Please see the FAQ for how.