FAQs
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The Collective Wellnest creates digital wellness resources for caregivers, siblings, legal guardians, children, and families navigating disability, chronic illness, and the realities of care.
Our resources include guided workbooks, journals, calming activities, reflection tools, and practical exercises shaped by lived experience and professional wellness training.
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No. All current products are digital downloads unless a product description specifically states otherwise.
You will receive a PDF that you can view digitally or print at home. Digital products purchased through Payhip are normally available immediately after checkout through a download page, and customers also receive a receipt containing their access link. (Payhip Help Center)
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After completing your order, you will be taken to a download page. You will also receive an email receipt with your order information and download link.
Please check your spam or promotions folder if the email does not appear shortly after purchase. (Payhip Help Center)
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Yes. You may print your purchased resource for personal or household use.
Some free resources may also include permission to print and share with children or families you personally support. Please check the usage information inside each product.
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A standard purchase is intended for individual or household use unless otherwise stated.
Professionals, schools, clinics, support groups, and organizations, please contact The Collective Wellnest about group, classroom, or organizational use.
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A Book Just for You is a free activity and coloring book for children who could benefit from gentle ways to breathe, move, create, explore feelings, and find calm.
It is designed to be flexible and accessible for different bodies, abilities, communication styles, and kinds of days.
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It’s a Lot, Isn’t It? is designed for siblings navigating the emotions and experiences that can come with having a brother or sister who needs additional care.
The activities help siblings feel seen, express themselves, recognize their strengths, and develop practical wellness tools.
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Looking After the Grown-Ups is designed for parents, caregivers, and legal guardians who may be carrying emotional, physical, and practical responsibilities while supporting someone they love.
It offers space for reflection, gentle boundary-setting, nervous-system support, and realistic self-care.
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No. The Collective Wellnest provides educational wellness resources and peer-informed guidance.
The resources are not medical advice, mental-health treatment, psychotherapy, nutritional treatment, or a substitute for care from a licensed professional. Contact a qualified healthcare or mental-health professional when individualized support is needed.
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Because digital products are delivered immediately and cannot be physically returned, purchases are generally non-refundable once a file has been downloaded or accessed.
However, please contact us if:
- You were charged more than once.
- You received the wrong file.
- The file is damaged or will not open.
- The product differs materially from its description.
Each Payhip seller manages their own refund policy, and refund requests are handled directly by the seller. (Payhip Help Center)
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First, try opening the download link in a different browser or on another device. You can also return to the link included in your email receipt.
If the problem continues, contact us with the email address used for your purchase and the name of the product. Payhip notes that browser or device settings can sometimes interfere with downloads. (Payhip Help Center)
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Purchased resources are for the buyer’s personal or household use and should not be copied, resold, uploaded, distributed, or shared publicly.
You may send someone the product link so they can obtain their own copy. Free resources may have broader sharing permission when clearly stated inside the file.
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Many activities are intentionally designed to be adaptable. Instructions may offer options for completing activities while sitting, standing, lying down, using one hand, communicating nonverbally, moving slowly, or working with a helper.
Please adapt activities according to the child’s comfort, abilities, and professional care recommendations.
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Use the contact link on the website or reply to the email listed on your Payhip purchase receipt. Include your order email and product name when asking about a purchase.