REFUNDS & ACCESS SUPPORT
The Grounded Woman Method — The Metabolic Reset Method
Missing or inaccessible downloads
If you cannot access your PDF, check your spam or junk folder and the download link in your purchase receipt.
If you still need help, email guthealthnaturopathsonja@gmail.com with your purchase email address, order reference if available, and a brief description of the problem. Please do not send card details or medical records.
We will investigate and help restore access where appropriate.
Faults and consumer rights
If the product is faulty, inaccessible, unsafe, materially different from its description, or fails an applicable consumer guarantee, you may be entitled to a remedy under the Australian Consumer Law or other applicable law.
The remedy depends on the circumstances and seriousness of the issue. Nothing in this policy excludes, restricts or modifies rights or remedies that cannot lawfully be excluded. Downloading the PDF does not remove those rights.
Change of mind
This offer does not include an additional guaranteed change-of-mind money-back period. Please read the product description and suitability information before purchasing.
If you change your mind or purchase accidentally, contact us so we can consider your request. Change-of-mind refunds are not guaranteed. This does not affect remedies required by law.
Individual results
Weight, digestion, energy and other responses vary. No specific health outcome or weight-loss result is guaranteed.
If you believe the product was misleadingly described or failed a consumer guarantee, please contact us. Variable results do not remove your consumer rights.
Contact
Seller: Sonja Ljavroska
Brand: The Grounded Woman Method
ABN: 17 633 556 273
Email: guthealthnaturopathsonja@gmail.com
Updated: 13 October 2026