Last updated: August 2026

This Privacy Policy explains how personal information is handled when you visit this store, make a purchase or contact us in connection with The Homeowner’s Building Guide + Project Toolkit.

1. Information we may receive

When you make a purchase or otherwise interact with the store, information may be collected or made available to us including:

• Your name
• Your email address
• Details of the product you purchased
• Order and transaction information
• Information you voluntarily provide when contacting us

Payment information is processed by the relevant payment provider. We do not directly receive or store your full card details.

2. How your information is used

Personal information may be used to:

• Process and fulfil your purchase
• Provide access to your digital downloads
• Send information relating to your order
• Respond to questions or requests for support
• Maintain appropriate business and transaction records
• Prevent fraud or misuse of the service
• Comply with legal, accounting and regulatory obligations

We will not sell your personal information to third parties.

3. Payhip and payment providers

This store is operated using Payhip, which provides the ecommerce platform used to sell and deliver our digital products.

Payhip and the payment providers available through the checkout may process personal information independently in accordance with their own privacy policies and legal obligations.

You should refer to the privacy policies of those providers for further information about how they process your data.

4. Marketing communications

We will only send marketing communications where we have an appropriate lawful basis to do so.

Where applicable, you can unsubscribe from marketing emails using the unsubscribe option provided in those communications.

Transactional communications relating to a purchase, download or customer-service request may still be sent where necessary.

5. How long information is kept

Personal information will only be retained for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer support and meeting legal, tax and accounting requirements.

6. Sharing information

Personal information may be shared with service providers where reasonably necessary to operate the store, process payments, deliver purchases or comply with legal obligations.

We do not sell or rent customer personal information.

7. Your rights

Depending on where you live, you may have rights regarding your personal information, including rights to request access to, correction of or deletion of certain personal information.

UK customers may also have rights under applicable UK data-protection legislation.

To make a privacy-related request, please contact us using the contact details provided through the store.

8. Security

Reasonable measures are taken to protect personal information. However, no internet-based service or method of electronic storage can be guaranteed to be completely secure.

9. Changes to this policy

This Privacy Policy may be updated from time to time, for example where our services, providers or legal requirements change. The current version will be published on this store.

10. Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us using the contact details provided through the store.