Due to the digital nature of The Homeowner’s Building Guide + Project Toolkit, purchases are generally non-refundable once the digital content has been supplied or accessed.

Please review the product description carefully before purchasing to make sure the guide and toolkit are suitable for your needs.

If you experience a genuine technical problem with your purchase, such as a corrupted file, missing download or inability to access the files supplied, please contact us and we will make reasonable efforts to resolve the issue or provide replacement files.

Nothing in this policy is intended to exclude or restrict any rights you may have under applicable consumer law.