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Terms & Conditions

1. About these terms

These Terms & Conditions apply to purchases of The Homeowner’s Building Guide + Project Toolkit, including the guide, templates, checklists, worksheets and other digital materials supplied as part of the product.

By purchasing the product, you agree to these Terms & Conditions.


2. Personal-use licence

Your purchase provides you with a licence to download and use the guide and accompanying materials for your own personal use and for the management of your own building or renovation project.

The templates, worksheets and checklists may be completed, adapted, printed and shared with professionals, contractors and others directly involved in your own project where reasonably necessary.

Your purchase does not transfer ownership of the copyright or intellectual property contained within the product.


3. Copyright and redistribution

Copyright in the guide and accompanying original materials remains with Dale Smith / KLAY Creations, unless otherwise stated.

You may not reproduce, resell, redistribute, publish, upload, commercially exploit or make the product or substantially similar copies available to others without prior written permission.

You may not purchase one copy for use by multiple unrelated clients, projects or customers as a commercial resource.


4. General guidance

The product provides practical, general information based on the author’s experience of residential construction.

It is not project-specific legal, structural, planning, tax, contractual, financial or health-and-safety advice and should not be treated as a substitute for appropriate professional advice.

Every property and building project is different. Requirements can vary according to the property, project, location, contractual arrangements and applicable legislation.

Where appropriate, you should obtain advice from the relevant architect/designer, engineer, building control body, contract administrator, solicitor, accountant or other suitably qualified professional.


5. Accuracy and changes

Reasonable care has been taken in preparing the product. However, legislation, regulations, official guidance, industry practices and other requirements can change.

Information and external guidance should therefore be checked against current requirements when relied upon.


6. International use

The guide has been written primarily with homeowners and residential building projects in England in mind.

Many of the principles, planning tools, checklists and project-management methods may also be useful elsewhere. However, laws, regulations, planning systems, building codes, contracts, terminology and professional responsibilities differ between countries and jurisdictions.

International purchasers are responsible for checking the requirements applicable to their own location and project.


7. Digital delivery

The product is supplied digitally. Customers are responsible for providing a valid email address and for having suitable equipment and software to access PDF, ZIP and the other file formats supplied within the toolkit.

If you experience a genuine problem accessing the files, please contact us so that reasonable assistance can be provided.


8. Refunds

Because this product contains digital content supplied following purchase, refunds are subject to our separate Refund Policy and applicable consumer law.


9. Liability

The guide and toolkit are intended to help homeowners understand and manage the building process and make better-informed decisions.

To the extent permitted by law, Dale Smith and KLAY Creations will not be responsible for losses arising from decisions made solely in reliance upon the general information contained within the product where project-specific professional advice should reasonably have been obtained.

Nothing in these Terms & Conditions excludes or limits liability where it would be unlawful to do so or affects your statutory consumer rights.


10. Governing law

These Terms & Conditions are governed by the laws of England and Wales, subject to any mandatory consumer protections that may apply to a purchaser in their country of residence.


11. Contact

If you have a question about your purchase, digital files or these Terms & Conditions, please use the contact details provided through our store.