Membership FAQs

The T.P.P Club is a membership from The Productive Plans, bringing you new digital resources each month—including spreadsheets, planners and templates—alongside tutorials, member voting and help using the products.

Your membership includes spreadsheets, digital planners (e.g. Notion), templates, and more, together with tutorials and community help.

Minimum tier includes a minimum of 3 templates per month, while the premium tier includes a minimum of 5 templates per month.

New digital resources are added monthly. The resources you receive depend on your chosen membership plan.

Yes! Members can suggest ideas and take part in voting to help shape future templates. Any specific voting arrangements or upcoming releases will be explained in the relevant member announcement.

Monthly subscriptions include a 30-day free trial, with access starting immediately.

Unless you cancel before the trial ends, you’ll be charged the monthly price shown when you sign up. Payments then continue monthly until you cancel.

Annual subscriptions do not include a free trial. Your statutory rights are unaffected.

Yes—you can choose monthly or annual billing.

Your subscription renews automatically at your chosen billing frequency unless you cancel. The price and payment details are shown before you subscribe.

Log in to your member account using the details you set up when joining. You can use the login link in your receipt email or the account icon on our website.

If you have trouble getting in, email hello@theproductiveplans.com.

Yes. You may continue using resources you legitimately downloaded during your membership, including during a free trial, under the same licence.

Keeping a downloaded resource does not give you continued access to the member area or future releases.

Yes. To cancel, log in to your account, open Settings → Subscriptions and select the cancellation option.

You can also email hello@theproductiveplans.com for help or to request cancellation.

Cancelling stops future renewals. If you are on a free trial, cancel before it ends to avoid the first subscription charge.

Your member-area access ends immediately when you cancel.

If you cancel during a paid billing cycle, contact hello@theproductiveplans.com. We will arrange access to the templates for the current month and previous months when you were a member.

You can continue using files you have already legitimately downloaded.

We do not offer change-of-mind or accidental renewal refunds, except where a refund is required by applicable law.

Your statutory cancellation and refund rights remain unaffected. If a product is faulty, unavailable or not as described, please contact us so we can investigate.

See our Refunds & Cancellations Policy for full details.