Privacy Policy
Last updated: 7 October 2026
The Trades AI Workbench respects your privacy and is committed to protecting your personal information.
Who we are
The Trades AI Workbench is operated by Marshall-Bailes Limited based in the United Kingdom.
Contact email: Marshall-bailesltd@outlook.com
Information we may collect
When you browse our store, purchase a product or contact us, we may receive:
- Your name and email address.
- Your billing and transaction information.
- Details of the products you purchase.
- Messages and support enquiries you send us.
- Technical information supplied through Payhip, such as your device, browser or IP address.
- Marketing preferences where you have chosen to subscribe.
How we use your information
We may use your information to:
- Process purchases and deliver digital products.
- Send receipts and essential information about your order.
- Provide customer support.
- Prevent fraud, misuse and payment disputes.
- Maintain financial and tax records.
- Send marketing emails when we have your consent or are otherwise legally permitted to do so.
- Improve our products and store.
Our legal bases
We process personal information where necessary to fulfil your order, comply with legal obligations, pursue legitimate business interests or where you have provided consent.
Services that process information
Our store is hosted by Payhip. Payments may be processed by Stripe or PayPal, depending on the payment option selected. These providers process information according to their own privacy policies.
We do not receive or store your complete payment-card details.
Sharing your information
We do not sell your personal information. Information may be shared with service providers where necessary to operate the store, deliver purchases, process payments, comply with the law or protect our legal rights.
Retention
We retain personal information only for as long as reasonably necessary for the purposes described above, including customer support and legal, accounting and tax requirements.
Your rights
Depending on the applicable law, you may have rights to request access to, correction of, deletion of or restriction of your personal information. You may also object to certain processing or withdraw consent for marketing.
To exercise your rights, email Marshall-bailesltd@outlook.com
You may also complain to the UK Information Commissioner’s Office at ico.org.uk.
Cookies
Payhip and its service providers may use cookies or similar technologies to operate the store, process transactions, remember preferences and understand store usage. Please refer to Payhip’s information for further details.
Changes
We may update this policy periodically. The latest version will always appear on this page.