Effective Date: May 24, 2026 | Last Updated: June 2, 2026 | Brand: TM SKP

1. Introduction

Welcome to TM SKP. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and protect your data when you visit our store at https://payhip.com/TmSkp and purchase our digital products.

By using our website and purchasing our products, you agree to the terms described in this Privacy Policy.

2. Who We Are

TM SKP is an individual creator-operated digital product store. It is jointly operated by two independent brands — TM (operated by Deepak Sheoran) and SKP (operated by Sunita Sheoran).

For privacy-related concerns, you may contact us at:

- Email (Primary): deepaksheoran3112@gmail.com

- Email (Support): sunitasheoranofficial@gmail.com

3. Information We Collect

When you visit our website or purchase a product, we may collect the following information:

a) Information You Provide Directly:

- Full name

- Email address

- Payment details (processed securely via Payhip's payment processors — we do not store card details)

b) Information Collected Automatically:

- IP address

- Browser type and version

- Device type (mobile/desktop)

- Pages visited and time spent

- Referring website

c) Cookies and Tracking:

We use cookies to improve your browsing experience and analyze website performance. See our Cookie Policy section below for details.

4. How We Use Your Information

We use the information we collect for the following purposes:

- To process and fulfill your digital product orders

- To send you your purchase confirmation and download link via email

- To provide customer support

- To improve our website and product quality

- To send you important updates about your order or our policies

- To comply with legal obligations

We do NOT use your personal data for unsolicited marketing without your consent.

5. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our business:

- Payhip (our e-commerce platform) — for payment processing and product delivery

- Payment processors (Visa, Mastercard, Maestro, Discover network partners) — for secure transaction handling

- Analytics services — for understanding website usage

All third-party providers are required to maintain the confidentiality and security of your data.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy. Typically:

- Order/transaction data: retained for up to 3 years for legal and accounting purposes

- Customer support communications: retained for 1 year

- Download access data: retained as long as your account or access link remains active

7. Your Rights

As a user, you have the right to:

- Access the personal data we hold about you

- Request correction of inaccurate data

- Request deletion of your personal data (subject to legal obligations)

- Withdraw consent for marketing communications at any time

To exercise any of these rights, please email us at: deepaksheoran3112@gmail.com

8. Cookies

Our website uses cookies to:

- Remember your preferences

- Analyze site traffic and usage patterns

- Enable secure transactions

You may disable cookies in your browser settings. However, doing so may affect the functionality of certain parts of our website.

9. Children's Privacy

Our website and products are not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

10. Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. All payments are processed through Payhip's secure, encrypted payment infrastructure.

11. Grievance Redressal

In accordance with the Information Technology Act, 2000 and the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011:

Grievance Officer: Deepak Sheoran

Email: deepaksheoran3112@gmail.com

Response Time: We will address your grievance within 2–3 business days of receiving it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised 'Last Updated' date. We encourage you to review this policy periodically.

13. Governing Law

This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000 and applicable rules thereunder.

For any questions, contact us at: deepaksheoran3112@gmail.com