FAQs
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Yes. Ashlight is currently free. We may explore paid options in future for added features, but the core support will always remain accessible
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No. Ashlight is completely private and confidential. No data is shared with employers or third parties unless you choose to export and share something yourself.
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No. Ashlight offers emotional support, reflective tools, and high-level awareness of South African labour rights — but it does not replace therapy or legal consultation.
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You control your data. Conversations are private and automatically deleted after 6 months unless you choose to save or export them. We do not store or share your data without consent.
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You can access Ashlight directly through this site — no downloads, no account required. Simply click [Start Ashlight] to begin.
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Ashlight is not a crisis service. If you’re feeling overwhelmed, please reach out to a trusted mental health professional, ICAS, your GP, or a local support line.
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Yes. Ashlight can help you draft emotionally grounded, professional communication — including HR emails, boundary-setting messages, and resignation letters.
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Yes. Your email is stored securely and only used for communication you opt into. We do not sell or share your information, and our donation partner (Payhip) is POPIA compliant.