Last updated: 31 August 2026

Wildlife Field Collection respects your privacy and aims to handle personal information responsibly and transparently. Wildlife Field Collection is operated by NCOOKE INDUSTRIES LTD.

Information we may collect

When you purchase from the store, contact us, or otherwise interact with the website, we may receive information such as your name, email address, order details, products purchased, messages you send to us, and technical information associated with use of the website.

Payment information is processed by third-party payment providers. Wildlife Field Collection does not directly store your complete debit or credit card details.

How we use your information

We may use personal information to process and fulfil purchases, provide access to digital products, provide customer support, communicate with you about an order, maintain appropriate business records, prevent fraud or misuse, comply with legal obligations, and operate or improve the store.

Depending on the circumstances, our lawful bases for processing may include performance of a contract, compliance with a legal obligation, legitimate interests, and consent.

Service providers

We use third-party services to operate the store and process transactions, including ecommerce and payment-service providers such as Payhip and Stripe.

These providers may process personal information in accordance with their own privacy policies and applicable data-protection requirements.

Marketing

We will only send marketing communications where permitted by law.

Where marketing is based on your consent, you may unsubscribe or withdraw that consent at any time.

Purchasing a product does not automatically require you to receive ongoing marketing communications.

Data retention

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, including fulfilling orders, providing support, maintaining required business records and complying with legal obligations.

Different categories of information may therefore be retained for different periods.

Your rights

Depending on the circumstances, UK data-protection law may give you rights relating to your personal information, including rights to request access, correction or deletion of your information, and to object to or restrict certain processing.

Where processing relies on consent, you may withdraw that consent.

If you wish to exercise a data-protection right, please contact us through the Contact page.

You also have the right to raise concerns with the UK Information Commissioner’s Office.

Cookies

The website and services used to operate it may use cookies or similar technologies.

Where cookies are not strictly necessary, appropriate consent should be obtained before they are used.

Changes to this policy

We may update this Privacy Policy periodically to reflect changes to our website, services, business practices or legal requirements.

The current version will be published on this website.