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Terms & Conditions


Last updated: 31 August 2026

These Terms & Conditions apply to purchases made from Wildlife Field Collection. Wildlife Field Collection is operated by NCOOKE INDUSTRIES LTD, a company registered in the United Kingdom.

By purchasing a product from this website, you agree to these terms.


Digital products

Unless specifically stated otherwise, products sold by Wildlife Field Collection are digital products. No physical item will be posted.

Following successful payment, you will receive access to the digital files associated with your purchase.

You are responsible for ensuring that your device and software are capable of opening the file format described on the relevant product page.


Product information

We take reasonable care to describe our products accurately, including their contents, format and intended use.

Wildlife, ecological and taxonomic information can change over time. Where appropriate, products may therefore identify their edition or publication date.

Purchasing an edition does not guarantee that all reference information contained within it will remain current indefinitely.


Payments

Prices are displayed before checkout. Payments are processed through the payment services made available by our ecommerce platform.

Wildlife Field Collection does not directly store your complete payment-card details.


Intellectual property

Wildlife Field Collection products and their original written content, layouts, graphics, recording systems and designs are protected by applicable intellectual-property law.

Purchasing a product gives you a licence to use it in accordance with our Personal-Use Licence. It does not transfer ownership of the underlying intellectual property to you.


Acceptable use

Purchased products are intended for your own personal, non-commercial use unless otherwise stated.

You may not resell, redistribute, publicly upload or commercially reproduce the digital files, or share them with others as a substitute for their own purchase, without written permission from Wildlife Field Collection.

Full conditions are set out in our Personal-Use Licence.


Product availability

We aim to keep products and downloads available and functioning correctly, but cannot guarantee uninterrupted availability of the website or third-party services.

If you experience a genuine problem accessing a purchased product, please contact us through the Contact page.


Liability

Wildlife Field Collection products are intended as practical recording, organisational and educational resources.

While reasonable care is taken in their preparation, they should not be treated as a substitute for current legislation, official guidance or specialist professional advice where these are required.

Nothing in these terms excludes or restricts liability where doing so would be unlawful.


Refunds and cancellation

Our Refund & Digital Product Policy explains the circumstances in which cancellations, refunds or replacements may be available.

Nothing in these Terms & Conditions affects your statutory consumer rights.


Changes to these terms

We may update these terms periodically to reflect changes to our products, website, services or legal requirements.

The version published on this website will be the current version.