TERMS AND CONDITIONS

Effective date: 4 September 2026

1. SELLER INFORMATION

All products available through this store are sold by:

Nutrination, trading as YENNIX

Business ID: 2828745-3

Business address: Jyväskyläntie 31 B 43, 43100 Saarijärvi, Finland

Support email: wellybeinginfo@gmail.com

Customer service is provided by email.

In these Terms:

• “We,” “us,” “our” and “YENNIX” refer to the seller named above.
• “Customer,” “you” and “your” refer to the person purchasing, accessing or using a product.
• “Product” refers to any digital product, downloadable material, audio recording, video, course, workbook, personalized digital product, bundle or other digital content offered through the store.

2. SCOPE AND ACCEPTANCE

These Terms apply to the purchase, access and use of all products offered through our Payhip store.

By placing an order, you confirm that you have read and agreed to:

• These Terms and Conditions
• Our Refund and Withdrawal Policy
• Any product-specific information or conditions displayed on the relevant product page

Our Privacy Policy explains how personal data is collected and processed.

If a product page contains additional product-specific conditions, those conditions apply together with these Terms. Mandatory consumer law always takes priority over any conflicting contractual term.

3. PRODUCTS AND PRODUCT DESCRIPTIONS

Our store may offer:

• Audio and MP3 files
• Guided meditations, hypnosis recordings and affirmation recordings
• Videos and audiovisual materials
• Digital workbooks, guides and other downloadable files
• Online courses and self-paced programs
• Music and other original recordings
• Bundles containing several types of digital content
• Personalized or custom-made digital products
• Other digital products described on the relevant product page

The product page provides the specific information applicable to each product, which may include:

• Product contents
• Language
• File format
• Duration
• Technical requirements
• Delivery method
• Estimated delivery time
• Access period
• Included customization
• Any included revisions
• Price and applicable taxes

Product images, previews and promotional materials are intended to provide a reasonable representation of the product. Minor artistic, visual or technical differences that do not materially affect the agreed content or use of the product are not considered defects.

Unless expressly stated otherwise, all products sold through this store are supplied digitally and no physical item will be delivered.

4. CUSTOMER ELIGIBILITY

The store and its products are intended primarily for adults.

If you are under 18, you may purchase or use a product only with the permission and supervision of a parent or legal guardian.

You are responsible for:

• Providing accurate and complete information during checkout
• Providing a valid email address
• Keeping your Payhip account credentials secure
• Ensuring that you are legally permitted to make the purchase
• Preventing unauthorized use of your account or product access

You must notify us promptly if you believe that your account or access information has been used without authorization.

5. PRICE, PAYMENT AND ORDER CONFIRMATION

The applicable product price, currency, discount and taxes are displayed before the order is completed.

Payments are processed through Payhip and the available third-party payment provider, such as Stripe or PayPal.

Unless the product page clearly states that recurring payments apply, purchases are one-time payments and do not create a subscription.

For paid products, a binding purchase agreement is formed when:

• Your payment has been successfully processed; and
• An electronic order confirmation has been issued.

For free products, an agreement concerning access and use is formed when the product is made available to you.

An electronic receipt, order confirmation and applicable delivery or access instructions are sent to the email address provided during checkout.

You are responsible for checking that your email address is correct and for reviewing your spam or junk folder if you do not receive the message.

6. DIGITAL DELIVERY

Products are delivered electronically using the delivery method described on the product page.

Delivery may take place through:

• An immediate file download
• A Payhip customer account
• Course or membership access
• Email delivery
• A private download or viewing link
• Another electronic delivery method stated on the product page

Products described as immediately available are normally delivered or made accessible after successful payment.

Personalized and custom-made products may require preparation and will be delivered according to the estimated schedule stated on the product page, order confirmation or related customer communication.

A product is considered delivered when the download, account access, course access, viewing link or other agreed electronic delivery method has been made available to the customer.

7. COURSE AND ACCOUNT-BASED ACCESS

Some products may be accessed through a Payhip customer account, course platform or embedded third-party service.

The access period stated on the product page applies to the purchase.

If no specific access period is stated for a course or other account-based product, access will be provided for as long as the product remains actively supported on Payhip and for a minimum of 12 months from the date of purchase.

Access may remain available for longer, but permanent or lifetime hosting is not promised unless lifetime access is expressly stated on the product page.

If we plan to discontinue a course or platform-based product, we will provide reasonable advance notice where practicable. Where appropriate, we may offer downloadable materials or another reasonable method of accessing essential purchased content.

Any downloadable materials that you have lawfully saved may continue to be used for your personal use in accordance with these Terms.

8. PERSONALIZED AND CUSTOM-MADE PRODUCTS

Some products may be created or customized using information supplied by the customer.

You are responsible for providing accurate and complete customization information, including any applicable:

• Names
• Pronunciations
• Text
• Preferences
• Instructions
• Reference materials
• Other information requested on the product page

Production and delivery may be delayed if required information is missing, unclear or provided late.

You confirm that you have the necessary rights and permissions to submit any text, image, audio, name, reference material or other content supplied for customization.

You must not request content that:

• Infringes another person’s copyright, trademark, privacy or other rights
• Is unlawful, fraudulent, threatening or defamatory
• Impersonates another person in a misleading or unlawful manner
• Violates Payhip’s rules or the rules of an applicable service provider

We may refuse or cancel a customization request that cannot lawfully or reasonably be completed. If we cancel an order before delivering any product, amounts paid for the undelivered product will be refunded unless otherwise permitted by applicable law.

Creative and personalized products may involve artistic interpretation. A difference in personal taste is not considered a defect when the delivered product materially corresponds with the product description and the customer’s submitted instructions.

Revisions are included only where stated on the product page or separately agreed in writing.

9. TECHNICAL REQUIREMENTS

Depending on the product, you may need:

• A reliable internet connection
• A modern web browser
• A device capable of playing video or audio
• A Payhip customer account
• A compatible MP3 or other audio player
• A compatible PDF reader
• Sufficient storage space for downloaded files

For fillable PDF products, we recommend downloading the file to your device and opening it in Adobe Acrobat Reader or another compatible PDF reader. Some browser-based previews may not support all fillable fields correctly.

You are responsible for ensuring that your device meets the ordinary technical requirements disclosed on the product page.

If a product requires unusual software, equipment or technical specifications, these will be stated in the product description.

10. PERSONAL USE LICENCE AND INTELLECTUAL PROPERTY

Unless a product page expressly grants different rights, all products and materials are protected by copyright and other intellectual property rights.

This includes, where applicable:

• Videos
• Guided meditations
• Hypnosis recordings
• Music and audio recordings
• Text
• Exercises
• Workbooks
• Graphics
• Images
• Course materials
• Personalized digital products

Your purchase gives you a limited, non-exclusive, non-transferable and revocable licence to access and use the purchased product for your personal, non-commercial use.

Where the product is intended to be downloaded or printed, you may download or print a reasonable number of copies for your own personal use.

Unless expressly authorized in writing or permitted by applicable law, you may not:

• Share your Payhip account or product access with another person
• Copy, upload, distribute or publicly display the product
• Resell, sublicense, rent or give the product to another person
• Publish the product or any substantial part of it online
• Use the product to create another commercial product, course or service
• Claim ownership or authorship of the product
• Remove copyright, trademark or ownership notices
• Make the product available through file-sharing services
• Use the product for public performances, commercial events or paid client sessions

Commercial use is permitted only where it is expressly included in the licence stated on the product page or separately authorized by us in writing.

Each person wishing to use or complete a product must purchase or otherwise receive their own authorized access unless the product page expressly permits shared use.

11. EDUCATIONAL AND PERSONAL DEVELOPMENT PURPOSES

Products concerning manifestation, money mindset, affirmations, meditation, hypnosis, wellbeing or personal development are intended for education, entertainment, reflection and personal development.

They do not provide personalized:

• Financial or investment advice
• Legal or tax advice
• Medical advice or treatment
• Psychological or mental health treatment
• Debt counselling
• Business or professional advice

No particular financial, business, health, emotional, spiritual or personal result is promised or guaranteed.

Statements concerning manifestation, abundance, mindset or personal development should not be understood as promises of income, wealth, healing or any other specific result.

Your results depend on many individual circumstances, including your decisions, actions, skills, resources and personal situation.

You remain responsible for your decisions and should consult an appropriately qualified professional when you require financial, investment, legal, tax, medical or mental health advice.

12. MEDITATION, HYPNOSIS AND AUDIO SAFETY

Do not listen to guided meditation, hypnosis, bilateral audio or other deeply relaxing content while:

• Driving
• Cycling in traffic
• Operating machinery
• Supervising a situation that requires your full attention
• Performing any activity where reduced attention could create a risk

Use these products only in a safe environment.

Stop listening if you feel unwell, distressed or unsafe. If you have a health condition or concern that could affect whether a product is suitable for you, seek advice from an appropriately qualified healthcare professional before using it.

These products are not medical treatments and are not intended to diagnose, treat, cure or prevent any illness or medical condition.

13. WITHDRAWAL AND REFUNDS

Digital products may be supplied electronically and made available immediately after purchase.

Before immediate delivery begins, you may be asked during checkout to:

• Expressly request and consent to delivery beginning before the end of the statutory 14-day withdrawal period; and
• Acknowledge that you will lose your right of withdrawal when delivery begins.

Where these legal requirements are satisfied, your statutory right of withdrawal ends when the digital content, download or access is provided.

For products that are not delivered immediately, including certain personalized or custom-made digital products, any applicable withdrawal rights depend on the nature of the product or service, the stage of performance and applicable consumer law.

After digital content has been delivered and the applicable right of withdrawal has validly ended, refunds are not provided merely because you:

• Changed your mind
• Did not use or complete the product
• No longer have time to use it
• Expected a particular personal or financial result
• Prefer a different style or creative interpretation
• Purchased it at a different price from a later promotion

Nothing in these Terms limits any mandatory consumer rights.

The separate Refund and Withdrawal Policy forms part of these Terms and provides further information about cancellations, refunds, defective products and how to submit a request.

14. DIGITAL CONTENT, CONFORMITY AND TECHNICAL PROBLEMS

We are responsible for providing digital content that corresponds with its description and meets the requirements of applicable consumer law.

If you experience:

• Missing access
• An incorrect or incomplete delivery
• A defective or corrupted file
• A file that cannot be opened using the stated technical requirements
• A material difference from the product description
• A significant technical problem

Please contact us at wellybeinginfo@gmail.com and describe the issue.

We will take reasonable steps, as appropriate, to:

• Restore access
• Provide technical assistance
• Correct or replace the affected file
• Complete missing delivery
• Correct a personalized product that materially differs from the agreed instructions
• Provide another remedy required by applicable law

If a problem cannot be corrected within a reasonable time and without significant inconvenience, you may be entitled to a price reduction, contract termination or refund under applicable consumer law.

Nothing in these Terms excludes or restricts mandatory statutory rights concerning defective or non-conforming digital content.

15. AVAILABILITY AND UPDATES

We may make reasonable updates to products in order to:

• Correct errors
• Maintain security or compatibility
• Replace unavailable embedded media
• Improve content or presentation
• Meet legal or technical requirements

Updates will not intentionally remove essential purchased features without an appropriate reason or remedy where required by law.

Temporary interruptions may occur because of maintenance, security measures, internet outages or third-party platform problems.

We will take reasonable steps to restore access where the interruption is within our reasonable control.

16. THIRD-PARTY SERVICES

Products or their delivery may use services provided by Payhip, YouTube, Spotify, Google Drive, Stripe, PayPal or other third-party providers.

Third-party services are governed by their own terms, availability and privacy practices.

We are not responsible for interruptions caused solely by third-party services outside our reasonable control. However, if such an interruption prevents access to an essential part of a purchased product, please contact us so that an alternative solution can be considered where reasonably possible.

Any optional Spotify, YouTube or other external streaming link does not replace the purchased content unless the product description expressly states otherwise.

17. PRIVACY

Personal data is processed as described in our Privacy Policy.

Payment credentials and complete card details are processed by the selected payment provider and are not stored directly by YENNIX.

Information provided for personalized products is processed for the purpose of handling the order, creating the requested product, delivering it and providing related customer support, as further described in our Privacy Policy.

18. CUSTOMER SERVICE AND COMPLAINTS

For questions, delivery problems, technical issues or complaints, contact:

wellybeinginfo@gmail.com

Please include:

• Your name
• The email address used for the purchase
• The order date
• The product name
• Your order or transaction number, where available
• A clear description of the issue
• Relevant screenshots or error messages, where appropriate

We will review your message and respond within a reasonable time.

19. GOVERNING LAW AND CONSUMER DISPUTES

These Terms are governed by Finnish law.

This choice of law does not remove any mandatory consumer protection available to you under the laws of your country of residence.

We encourage you to contact us first so that we can try to resolve any concern directly.

A consumer residing in Finland may contact the Finnish Consumer Advisory Services for guidance. If the dispute cannot be resolved through negotiation, the consumer may submit the matter to the Finnish Consumer Disputes Board.

Consumer Advisory Services:

https://www.kkv.fi/en/consumer-affairs/consumer-advisory-services/

Finnish Consumer Disputes Board:

https://www.kuluttajariita.fi/en/

Before submitting a matter to the Finnish Consumer Disputes Board, the consumer should normally contact the Consumer Advisory Services.

20. CHANGES TO THESE TERMS

The version of these Terms in effect at the time of your purchase applies to that purchase.

We may update these Terms for future purchases where necessary because of legal, technical, product-related or business changes.

Any updated version will be published with its effective date. Changes will not retroactively reduce mandatory rights or materially change an existing purchase without a lawful basis.

Last updated: 4 September 2026