Shipping Policy

Instant Delivery: All products sold on our site are digital and delivered electronically. Upon completion of your purchase, you will receive a download link or PDF file contain link for access to your Canva template immediately.
No Physical Shipping: Since our products are digital, there is no physical shipping involved. You will not receive any physical product in the mail.

Accessing Your Purchase: After completing your purchase, you will be directed to a download page where you can access your Canva template. Additionally, a download link will be sent to your email.
Download Issues: If you encounter any issues downloading your product, please contact us at our TIKTOK account by DM or click CS support on the bellow this website. We will assist you in resolving the issue promptly.

Time Limit: The download link provided will remain active. We recommend downloading and saving your file as soon as possible.
Re-downloads: You can redownload as much as you want because the link has no expired.

File Types: Our digital products are delivered in PDF format contain link Canva in it, suitable for use in Canva or other design platforms.
File Size: Depending on the complexity of the design, some files may be large. Ensure you have sufficient storage space on your device to download and store the files.

Email Confirmation: After your purchase, you will receive an email confirmation with PDF file and link in it to download your Canva template. If you do not receive this email within a few minutes of your purchase, please check your spam or junk folder.
Contact Information: If you do not receive the confirmation email, or if you encounter any other issues, please reach out to us at our TIKTOK account by DM or click CS support on the bellow this website. We will assist you in resolving the issue promptly.

Availability: We are here to assist you with any questions or concerns you may have regarding your purchase. Our customer support team is available 7 days of the week and hours of operation.
Response Time: We strive to respond to all inquiries within 3 hours or less.

Global Availability: Our digital products are available for purchase and download worldwide. There are no geographical restrictions on accessing our Canva templates.

Non-Refundable: As digital products are delivered instantly, all sales are final, and we do not offer refunds or returns. Please refer to our Return and Exchange Policy link for more details.

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