Effective Date: 26 September 2026

Eternal Stories Films (“Eternal Stories Films”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, purchase our products or training programs, or contact us.

This Privacy Policy explains what information we may collect, why we collect it, how we use it, and the choices available to you.

1. Information We Collect

Depending on how you interact with our website and services, we may collect:

Information you provide to us

This may include:

• Your name
• Email address
• Contact information
• Billing or transaction-related information
• Information you provide when contacting us
• Information you provide when purchasing or accessing our training programs
• Any other information you voluntarily provide to us

Payment information

Payments are processed through third-party payment providers such as PayPal and/or other payment services made available through Payhip.

We do not receive or store your full credit-card or other complete payment credentials. Payment information is processed by the applicable payment provider in accordance with its own privacy policy and terms.

Payhip states that sellers receive basic customer information needed to fulfill an order, while full payment details are not made available to sellers.

2. How We Use Your Information

We may use personal information to:

• Process and confirm your purchases
• Provide access to purchased training and digital products
• Send order confirmations, receipts and service-related communications
• Respond to your questions and support requests
• Manage customer accounts and course access
• Maintain and improve our website and services
• Communicate important information about your purchase or access
• Comply with applicable legal, accounting and regulatory obligations
• Prevent fraud, misuse or unauthorized access
• Send promotional or marketing communications where you have provided the appropriate consent or where otherwise permitted by applicable law

We do not sell your personal information to third parties.

3. Third-Party Service Providers

Our store is operated using Payhip, which provides e-commerce, storefront, checkout and digital-product delivery functionality.

Payment transactions may be processed through third-party payment providers, including PayPal.

These providers may process personal information in accordance with their own privacy policies and terms.

We may also use other service providers where necessary to operate our business, such as:

• Website and hosting services
• Email communication services
• Analytics services
• Video or digital-content hosting services
• Customer-support or communication services

These providers may process information on our behalf or independently as described in their respective privacy policies.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the store, remember preferences, improve the user experience and understand website traffic.

Payhip states that cookies are placed on store visitors' browsers and provides sellers with controls for displaying a cookie banner and managing analytics cookies.

Where applicable, visitors may be presented with choices regarding non-essential cookies.

You can also control or disable cookies through your browser settings, although doing so may affect certain website functionality.

5. Marketing Communications

If you choose to receive promotional communications from us, we may use your email address to send information about our products, training programs, updates or offers.

You can unsubscribe from marketing communications at any time using the unsubscribe option included in the relevant communication or by contacting us.

Payhip provides mechanisms for handling email-consent requirements, including consent for customers located in the European Union and United Kingdom.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Providing purchased products and services
• Maintaining appropriate business and transaction records
• Resolving disputes
• Preventing fraud
• Complying with applicable legal, tax and accounting obligations

When information is no longer required, we may delete or securely dispose of it, subject to applicable legal and contractual requirements.

7. Data Security

We take reasonable measures to protect personal information against unauthorized access, alteration, disclosure or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

You should therefore use appropriate security practices when interacting with online services, including maintaining the confidentiality of your account credentials.

8. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including rights to:

• Request information about personal data we process about you
• Request correction of inaccurate information
• Request deletion of personal information where applicable
• Withdraw consent where processing is based on consent
• Request information about how your personal information is processed
• Exercise other rights available under applicable privacy and data-protection laws

India's Digital Personal Data Protection Act, 2023 establishes a framework concerning the processing of digital personal data and provides rights and obligations relating to personal-data processing. The precise application and commencement of provisions depend on applicable notifications and rules.

To exercise an applicable privacy right or ask a privacy-related question, please contact us using the details below.

9. International Data Processing

Because our store and service providers may operate internationally, your personal information may be processed or stored in countries outside India.

Where applicable, such processing will be subject to the privacy and contractual safeguards provided by the relevant service providers and applicable law.

10. Children's Privacy

Our products and training programs are intended for adults and professionals.

We do not knowingly collect personal information from children for the purpose of purchasing our products.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps.

11. Links to Other Websites

Our website may contain links to third-party websites, services or social-media platforms.

We are not responsible for the privacy practices, content or security of those third-party websites.

We encourage you to review the privacy policies of any third-party service you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology or applicable legal requirements.

When we make changes, we will update the Effective Date at the top of this page.

We encourage you to review this page periodically.

13. Contact Us

If you have questions about this Privacy Policy, your personal information, or how your information is handled, please contact:

Eternal Stories Films

Email: Contact@eternalstoriesfilms.com

Website: Eternal Stories Films – Production Automation and Training - Payhip

Location: India