Thank you for choosing Eternal Stories Films – AI as Force Multiplier in Film and TV production training.

1. Voluntary Refund Policy

We offer a 7-calendar-day voluntary refund period for eligible purchases of our online training products.

A refund request must be submitted within 7 calendar days from the date of purchase and must satisfy the eligibility requirements below.

This voluntary refund policy does not limit any statutory consumer rights that cannot legally be excluded or restricted.

2. Eligibility for a Voluntary Refund

A voluntary refund may be available where:

• the request is submitted within 7 calendar days of purchase;
• the purchase was made by the person requesting the refund;
• the customer has not accessed or commenced Chapter 3 or any subsequent chapters of the course;
• the course materials have not been copied, recorded, shared, redistributed or otherwise misused; and
• the customer has complied with the applicable Terms & Conditions.

Once the customer has accessed or commenced Chapter 3, the voluntary refund period ends, regardless of how much of Chapter 3 or the remainder of the course has been viewed.

Nothing in this Refund Policy limits any consumer rights or remedies that cannot legally be excluded or restricted under applicable law.

3. Digital Course Access

The course is a digital product and access may be provided shortly after successful payment.

Customers are encouraged to review the course description, syllabus, intended audience and other product information before purchasing.

Customers may request a voluntary refund during the 7-day period before accessing or commencing Chapter 3, subject to the other conditions of this Policy.

Where applicable law requires specific consent or acknowledgement before immediate access to digital content affects a statutory cancellation or withdrawal right, the applicable consent and acknowledgement will be obtained through the checkout process.