Last Updated: November 2026

Welcome to our Terms of Service. This Agreement is a legally binding contract between GENA FOLEY trading as GENA GEORGIA (ABN: 20 908 287 275) ("we", "us", "our", or "the Consultant") and you, our client ("Client", "you"). By engaging our services for system builds, workflow automation, and boundary implementation, you agree to these terms.

1. Scope of Services

1.1 We provide technical system architecture, platform setups, digital workflows, and operational boundary systems specifically designed for coaches, consultants, and healers.

1.2 The exact deliverables, timelines, and fees will be detailed in your specific project proposal, invoice, or Statement of Work (SOW).

2. Credentials, Access, and Security Boundaries

2.1 To perform the services, we will require administrative access to your third-party platforms (e.g., Kajabi, email marketing platforms, software tools, CRMs, website hosts).

2.2 Security Mandate: You must never transmit raw passwords via email, SMS, or chat applications. All credentials must be shared securely via an encrypted credential manager (such as 1Password or Bitwarden) or via native platform user invitations (Staff/Admin access).

2.3 We maintain strict internal security protocols. However, you acknowledge that you remain ultimately responsible for the security of your accounts. Upon completion of our project, you are strictly advised to revoke our access and update your passwords. We accept no liability for security breaches or data loss on your platforms post-handover.

3. Client Responsibilities & Content

3.1 You are responsible for providing all copy, images, branding assets, and legal policies (such as your own client disclaimers) required to populate your systems.

3.2 Delay in providing these assets will result in project timeline extensions.

4. No Medical or Professional Disclaimer Liability

4.1 You acknowledge that we are system builders and automation strategists. We do not provide clinical, psychological, medical, therapeutic, or spiritual advice.

4.2 Liability Shield: You are solely responsible for the content hosted on your platforms and the outcomes of your coaching or healing practices. We explicitly disclaim all liability for any claims, losses, or distress caused to your end-users resulting from a technical malfunction, system downtime, or automated message failure.

5. Limitation of Liability

5.1 To the maximum extent permitted by law (including the Australian Consumer Law), our total liability for any breach, error, omission, or technical failure is limited to a refund of the amounts paid by you for the specific service giving rise to the claim.

5.2 We are not liable for any indirect, incidental, or consequential damages, including lost profits, lost data, or business interruption.

Privacy Policy (Global & APP/GDPR Compliant)

Last Updated: November 2026

Welcome to our Privacy Policy. At GENA FOLEY trading as GENA GEORGIA (ABN: 20 908 287 275) ("we", "us", "our"), we protect your privacy as fiercely as we protect your business boundaries. This Privacy Policy describes how we collect, use, process, and disclose your data across our global operations, complying with the Australian Privacy Act 1988 (Cth) and the European Union’s General Data Protection Regulation (GDPR).

1. Data Collection & Roles

1.1 Data Controller: We act as the Data Controller for information you directly give us (e.g., your contact details, billing data, or checkout details when purchasing a digital product).

1.2 Data Processor: When we build out your backend systems, we may interact with your clients' data housed inside your software. In this context, we act as a Data Processor, handling that data strictly under your instruction and boundary guidelines.

2. Information We Collect

• Identity & Contact Data: Full name, email address, phone number, location.
• Business Profile Data: System requirements, tech stack details, target audience scope.
• Financial Data: Billing address, tax IDs, and encrypted payment identifiers processed via secure gateways (e.g., Stripe).
• Technical Log Data: IP address, browser type, interaction logs when using our website or downloading our Personal Boundaries Workbook or Seasonal Christmas Boundary Resource.

3. How We Secure Third-Party Platform Credentials

3.1 As part of our system-building operations, we temporarily process access credentials to your software platforms.

3.2 This sensitive data is kept exclusively in encrypted vaults, is never stored locally on unsecured hardware, and is completely expunged from our secure access keys within 30 days of project sign-off and completion.

4. International Data Transfers & Storage

4.1 Your personal data may be stored on secure cloud servers located globally. We use third-party tools located overseas, primarily in THE UNITED STATES & THE EU.

4.2 Where data is transferred out of the UK or EEA, we ensure appropriate safeguards are implemented, utilizing Standard Contractual Clauses (SCCs) approved by the European Commission.

5. Your Global Privacy Rights (GDPR & APP)

Depending on your residency, you possess clear rights over your data:

• Access & Portability: The right to request copies of your personal data.
• Correction/Rectification: The right to request that we fix inaccurate data.
• Erasure ("Right to be Forgotten"): The right to demand we delete your personal records from our databases.
• Restriction & Objection: The right to limit how we process or use your data.

To exercise any of these rights, please email us at the address provided below.

6. Privacy Contact

For all global privacy inquiries or to lodge a data modification request, please contact us at: hello@genageorgia.com.au.

Business details for all policies outlined above:

Sole Trader Gena Foley operating as GENA GEORGIA

ABN: 20 908 287 275

Email: hello@genageorgia.com.au

Address: PO BOX 1001 WAVERLEY GARDENS, VIC 3170 AUSTRALIA