Healing with Gaia | Healing with Gaia Academy

Last updated: 11 November 2026

Welcome to Healing with Gaia.

These Terms & Conditions govern your use of our website and your purchase of online courses, digital wellness guides, journals and other educational resources offered through Healing with Gaia and Healing with Gaia Academy.

We are committed to providing thoughtful, accessible and meaningful educational experiences while maintaining transparency, professionalism and respect for our customers.

Please read these Terms & Conditions carefully before making a purchase.

1. About Us

Healing with Gaia is an independent holistic wellbeing and educational brand founded by Gaia, a multi-award-winning holistic healing specialist and author.

Healing with Gaia Academy is our educational platform, offering self-paced online courses exploring holistic living, conscious lifestyle choices, personal development and wellbeing.

Trading name: Healing with Gaia

Operated by: Aiga Smite

Business correspondence address: online

Contact email: support@healingwithgaia.house

Platform: Payhip

References to "we", "us" and "our" throughout these Terms & Conditions refer to the business operating as Healing with Gaia.

References to "you" or "customer" refer to individuals accessing our website or purchasing our products.

2. Acceptance of Terms

By accessing our website or placing an order, you acknowledge that you have been provided with these Terms & Conditions.

When purchasing a product, you may be required to confirm your agreement to the applicable terms at checkout.

These Terms & Conditions apply alongside our Privacy Policy, Disclaimer and Refund Policy.

Nothing in these terms affects your statutory consumer rights.

3. Our Products and Services

Healing with Gaia offers digital educational products and resources, including:

• Self-paced online courses through Healing with Gaia Academy
• Digital wellness and holistic lifestyle guides
• Downloadable journals and workbooks
• Educational materials and personal development resources
• Other digital products identified on our website

Each product listing provides information about its content, format, price and any applicable access conditions.

Unless explicitly stated otherwise, our products are supplied digitally, and no physical items will be delivered.

We aim to describe our products accurately so customers can make informed purchasing decisions.

4. Educational Purpose and Scope

Our products and courses are intended for general education, personal development and exploration of holistic wellbeing.

Subjects may include nutrition, mindfulness, emotional wellbeing, natural living, movement, spiritual philosophies, traditional practices and conscious lifestyle choices.

Healing with Gaia values scientific understanding, traditional knowledge, personal experiences and the continued exploration of holistic perspectives.

However, our educational materials are not intended to diagnose, treat, cure or prevent medical conditions.

Our products do not replace personalised medical advice, diagnosis or treatment from appropriately qualified healthcare professionals.

Customers should consult a suitable healthcare professional before making significant changes to their health management, particularly where existing medical conditions, prescribed medications or children's healthcare are involved.

Further information is provided in our separate Disclaimer.

5. Purchasing and Payment

All prices are displayed on our website in the currency indicated at checkout.

The total price, including applicable taxes or additional charges, will be presented before payment is completed.

Payments are processed through the payment services integrated with Payhip.

We do not directly store complete payment card details.

By placing an order, you confirm that the payment information provided is accurate and that you are authorised to use the chosen payment method.

A purchase is confirmed when payment has been successfully processed and an order confirmation has been issued.

Any promotional offers, introductory prices or discount codes are subject to their stated conditions.

We reserve the right to change product prices for future purchases. Price changes will not retrospectively alter completed orders.

6. Access to Online Courses

Online courses purchased through Healing with Gaia Academy are delivered electronically through the Payhip learning platform.

Following successful payment, customers will receive access instructions through the platform or their purchase confirmation.

Our courses are designed for independent, self-paced learning unless otherwise specified.

You may work through the available lessons at your own pace and revisit materials during your stated access period.

Course access conditions, including any time limits, will be disclosed in the relevant product description before purchase.

Where lifetime access is expressly offered, this means access for the lifetime of the course while it remains available and supported, subject to applicable consumer rights and any clearly disclosed limitations.

We will provide the access and digital content described at the time of purchase.

7. Digital Downloads

Digital products such as PDF guides, journals and workbooks are normally made available electronically following successful payment.

Customers are responsible for ensuring that their devices and software are compatible with any requirements disclosed in the product description.

We recommend downloading and securely storing purchased files where downloading is permitted.

If you experience problems accessing a purchased product, please contact us so we can investigate and provide appropriate assistance.

8. Cancellation Rights and Refunds

We respect all applicable consumer protection laws, including the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the Consumer Rights Act 2015.

Digital content and the 14-day cancellation period

UK consumers generally have a statutory 14-day cancellation period for qualifying distance contracts involving digital content.

Where a customer expressly requests immediate supply of digital content during this period, acknowledges that beginning supply will result in the loss of the statutory cancellation right, and all other legal requirements are satisfied, that cancellation right ends once the digital content begins to be supplied.

Where those requirements have not been met, the customer's statutory cancellation rights continue to apply.

Different cancellation provisions may apply to products or services that are legally classified as services rather than digital content.

Refund requests

Once the statutory cancellation right has lawfully ended, we do not ordinarily provide discretionary refunds solely because a customer has changed their mind or decided not to complete a course.

However, this does not affect any statutory rights relating to faulty digital content, products that are not as described, unavailable purchases or other legally recognised grounds for a remedy.

Where required by law, appropriate remedies may include repair, replacement, a price reduction or a refund.

Customers who wish to request a cancellation or refund should contact us using the details provided on our website.

Requests will be assessed fairly and in accordance with applicable law.

Please also refer to our separate Refund Policy.

9. Intellectual Property and Permitted Use

Unless otherwise stated, the original content created and supplied by Healing with Gaia, including educational lessons, course materials, written guides, journals, graphics, videos, branding and downloadable resources, is protected by applicable intellectual property laws.

Purchasing a product grants you a personal, non-exclusive, non-transferable licence to access and use that product for its intended purpose.

Unless we provide written permission, you may not reproduce, distribute, resell, sublicense or commercially exploit our materials.

Sharing purchased course logins, redistributing downloadable files or presenting our educational content as your own is not permitted.

You may print purchased worksheets and journals for your personal use unless the relevant product licence states otherwise.

All rights not expressly granted remain with their respective rights holders.

10. Student Certificates

Healing with Gaia Academy may issue Certificates of Completion to students who successfully meet the requirements of an eligible course.

These certificates recognise participation and completion of the specified educational programme.

Unless expressly stated otherwise, our courses and certificates are not externally accredited professional qualifications.

They do not confer a medical licence, professional healthcare qualification or authorisation to practise regulated healthcare activities.

Certificates must not be altered, misrepresented or used to claim professional credentials beyond those actually awarded.

11. Personal Responsibility and Individual Outcomes

Our educational resources are designed to encourage awareness, reflection and informed personal decision-making.

The experiences, perspectives and practices discussed in our courses may not be suitable for every individual.

Any personal experiences shared by Gaia or other contributors are provided for educational context and should not be interpreted as guaranteed outcomes.

We do not promise specific health improvements, medical results, financial benefits or personal transformations from the use of our products.

Customers are encouraged to assess their own circumstances and seek appropriate professional guidance where necessary.

12. Customer Accounts and Responsible Use

Customers are responsible for maintaining the confidentiality of their account credentials and for using their purchased resources appropriately.

You must not attempt to gain unauthorised access to our systems, distribute harmful software, share restricted account access or misuse our website.

We may take reasonable and proportionate action to address fraudulent activity, security risks or serious breaches of these terms.

Where such action affects access to paid products, we will respect applicable contractual and statutory rights.

13. Website Availability and Technical Issues

We aim to provide a reliable and accessible online learning experience.

However, occasional interruptions may occur because of maintenance, technical issues or circumstances outside our reasonable control.

We will take reasonable steps to resolve problems affecting access to purchased products.

Where a technical problem prevents us from providing content as agreed, customers retain their applicable legal remedies.

We do not exclude responsibility for obligations that cannot lawfully be excluded.

14. Changes to Courses and Educational Materials

We may periodically update courses and digital resources to improve clarity, correct errors or reflect developing knowledge.

Updates may include revisions to lessons, learning activities, formatting or supporting resources.

We will not materially reduce the content or access rights promised at the time of purchase without an appropriate legal basis or remedy.

Where a significant change affects an existing purchase, we will act fairly and in accordance with applicable consumer law.

15. External Links and Third-Party Services

Our website and educational materials may contain links to external websites, publications, studies, professional organisations or other third-party resources.

These links are provided for information and convenience.

Unless explicitly stated otherwise, their inclusion does not constitute an endorsement of every statement, product or service offered by those third parties.

External websites may operate under separate terms and privacy policies.

Purchases and course access facilitated by Payhip are also subject to the applicable platform terms, insofar as those terms are relevant to the services provided by Payhip.

16. Privacy and Personal Information

We respect the privacy of our customers and website visitors.

Personal information collected in connection with purchases, course enrolment, communication and account administration will be handled in accordance with applicable data protection laws.

Please refer to our Privacy Policy for information about the personal data we collect, how it is used, relevant service providers and your data protection rights.

We will not treat a customer's acceptance of these Terms & Conditions as consent to receive optional marketing communications.

17. Limitation of Liability

Nothing in these Terms & Conditions excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded or limited.

Nothing in these terms limits any non-excludable statutory consumer rights.

Subject to those protections, we are not responsible for outcomes arising from a customer's use of general educational information in a manner inconsistent with appropriate professional advice or expressly provided safety information, except where we are legally responsible.

Any limitations of liability apply only to the extent permitted by applicable law.

18. Changes to These Terms

We may update these Terms & Conditions periodically to reflect changes to our business, products, operational practices or legal obligations.

The latest version will be published on our website with the relevant revision date.

Changes will not retrospectively remove rights already acquired under an existing purchase.

Where changes materially affect ongoing contractual rights, we will provide any notice or remedy required by law.

19. Governing Law and Consumer Rights

These Terms & Conditions are governed by the laws of England and Wales, subject to any mandatory consumer protections that apply in the customer's country of residence.

Nothing in these terms prevents consumers from exercising legal rights or accessing courts or remedies available to them under applicable law.

20. Contact Us

If you have any questions about our Terms & Conditions, online courses, digital products or your purchase, please contact us.

Healing with Gaia

Healing with Gaia Academy

Email: support@healingwithgaia.house

Business correspondence address: online

We aim to respond to enquiries within a reasonable timeframe and address concerns professionally and fairly.

Thank you for choosing Healing with Gaia.

We appreciate your interest in holistic education, conscious living and personal development.

Our intention is to create a welcoming learning environment where curiosity, knowledge, personal experience and thoughtful exploration come together.

Learn. Grow. Transform. 🌿



These Terms & Conditions should be read alongside our Disclaimer, Privacy Policy and Refund Policy.