Shipping and Digital Delivery Policy
Last updated: 22 July 2026
DIGITAL PRODUCTS ONLY
NeatNest Method sells downloadable digital products, including ebooks, printable checklists, guides and worksheets. No physical product will be shipped. Shipping charges, delivery addresses and tracking numbers do not apply.
DIGITAL DELIVERY
After a successful purchase, customers are directed to a download page where they can immediately download the purchased files. Payhip also sends an email receipt containing a download link to the email address entered during checkout.
Free digital products are delivered in the same way after the free checkout is completed.
DELIVERY TIME
Digital access is normally provided immediately after successful checkout. Occasionally, the email receipt may be delayed or delivered to the Spam, Junk or Promotions folder. Customers should search their inbox for an email from contact@payhip.com.
CUSTOMER RESPONSIBILITY
Customers are responsible for providing a correct and accessible email address during checkout. A suitable device and PDF-reading software may be required to open the downloaded files.
DELIVERY ASSISTANCE
If you do not receive your download link or experience difficulty accessing a file, please contact neatnestmethod@gmail.com. Include your name, checkout email address, product name and order number so that we can verify the order and assist you.
INTERNATIONAL AVAILABILITY
Our products are delivered digitally. Purchases may be completed from countries where Payhip and our payment provider support checkout. International payment availability may be subject to payment-provider approval and local restrictions.
REFUNDS AND CANCELLATIONS
Refund and cancellation requests are governed by the Refund Policy available in the footer of this website.