Last updated: 9 September 2026

This Privacy Policy explains how Everyday Answers collects, uses and protects personal information when you visit our store, purchase our digital products, contact us or choose to receive marketing communications.

1. Who we are

Everyday Answers is a trading name of Victoria Waite, a sole trader based in the United Kingdom

Everyday Answers provides practical, research-informed digital guides for everyday life.

For the purposes of applicable UK data-protection law, Victoria Waite, trading as Everyday Answers is responsible for the personal information that we collect and use for our own business purposes.

2. Information we may collect

Depending on how you interact with our store, we may receive or process information including:

• your name;

• your email address;

• information relating to your orders and purchases;

• communications you send to us;

• marketing preferences and consent records; and

• technical or usage information made available through the services used to operate our store.

Payment information is processed through the payment providers available at checkout. We do not need to receive your full payment-card details in order to fulfil your digital-product purchase.

3. How we use your information

We may use your personal information to:

• process and fulfil purchases;

• provide access to digital products;

• send transactional communications relating to an order;

• provide customer service and respond to enquiries;

• investigate payment, refund or access issues;

• maintain appropriate business, tax and transaction records;

• prevent or investigate fraud, misuse or security issues;

• comply with legal obligations; and

• send marketing communications where we are permitted to do so.

4. Email marketing

If you choose to receive marketing from Everyday Answers, we may send you emails about new digital guides, products, updates, offers and other relevant Everyday Answers news.

Where consent is required, marketing consent is optional and separate from purchasing a product.

You can withdraw your consent or unsubscribe from marketing at any time using the unsubscribe option provided in marketing emails or by contacting us.

Unsubscribing from marketing will not prevent us from sending necessary transactional or service messages relating to purchases you have made.

5. Our reasons for using personal information

We only use personal information where we have an appropriate lawful basis under applicable data-protection law.

Depending on the circumstances, this may include processing that is necessary to perform a contract with you, comply with a legal obligation, pursue legitimate business interests where those interests are not overridden by your rights, or act on your consent.

Where we rely on consent, you may withdraw that consent at any time.

6. Service providers

We use third-party services to operate our online store and provide our products.

These may include Payhip for our online storefront and digital-product delivery, payment providers for processing payments, and email or mailing-list services where used for marketing communications.

These providers may process personal information on our behalf or for their own purposes in accordance with their respective responsibilities and privacy policies.

7. International transfers

Some service providers may process or store information outside the United Kingdom.

Where personal information is transferred internationally, appropriate safeguards should be used where required by applicable data-protection law.

8. How long we keep information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling purchases, providing customer support, maintaining required business and tax records, resolving disputes and meeting legal obligations.

Marketing information may be retained while you remain subscribed. If you unsubscribe, we may retain limited information necessary to record and respect your opt-out.

9. Keeping information secure

We take reasonable steps to protect personal information and use established third-party platforms and payment providers to operate our store.

However, no internet-based system can be guaranteed to be completely secure.

10. Your data-protection rights

Depending on the circumstances, UK data-protection law may give you rights relating to your personal information, including rights to request access, correction or deletion, to restrict or object to certain processing, and to data portability.

Where processing is based on consent, you may withdraw that consent at any time.

You also have the right to raise a concern with the UK Information Commissioner’s Office if you believe your personal information has not been handled appropriately.

11. Children

Everyday Answers products and services are not intended to collect personal information from children without appropriate authorisation where this is required by law.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, practices or legal obligations. The latest version will be made available through our store.

13. Contact us

If you have questions about this Privacy Policy or would like to exercise a data-protection right, please contact Victoria Waite trading as Everyday Answers

Email:everyday.answers.2026@gmail.com

Business address: 1 Healey Gardens, Tingley, Wakefield WF3 1FR