The Independent Retail Starter Kit

Pre-order Price: £29

Planned Release Date: 2 December 2026

About Your Pre-order

The Independent Retail Starter Kit is a digital guide and business planning toolkit by Oscar Pinto-Hervia OBE.

The £29 founding edition is available to pre-order before publication.

Your payment reserves your digital copy of the completed toolkit. This is a one-time purchase, not a subscription.

The full toolkit is not available for immediate download.

Delivery

The planned release date is 2 December 2026.

When the toolkit is ready, we will update your Payhip purchase page with the completed digital files and email you instructions for accessing them.

Please retain your original purchase confirmation.

Cancellation and Refunds

You may cancel your pre-order at any time before the completed toolkit is made available and receive a full refund.

UK consumers also have statutory cancellation rights, including a 14-day cancellation period for eligible online digital-content purchases.

If we decide not to proceed with publication, every customer will receive a full refund.

If we cannot deliver the toolkit by 2 December 2026, we will offer a full refund rather than require customers to accept a later release date.

After delivery, your statutory consumer rights remain protected, including where digital content is faulty, incorrectly described or not supplied.

How to Request a Refund

Please use the Contact page on our website to request a cancellation or refund.

Include your order number and the email address used when purchasing.

Approved refunds will be arranged through the original payment method, normally within 14 days of cancellation.

Our Commitment

Our objective is to provide practical, commercially grounded guidance based on decades of experience in independent retail.

We believe customers should know exactly what they are purchasing and when they can expect to receive it.

Oscar Pinto-Hervia OBE