Privacy Policy

Effective Date: 4 August 2026

This Privacy Policy explains how personal information is collected, used, shared and protected when customers visit or purchase from the online store operated by Dr. Karim Samir.

1. Store Operator

Store Operator:

Dr. Karim Samir

Email:

Drkarimsamir@yahoo.com

Phone:

+20 102 610 3355

Official Address:

23 Sabry Abu Alam Street,

Qism Than El Mansoura,

Dakahlia, Egypt

2. Information That May Be Collected

Depending on how a customer uses the store, the following information may be collected or processed:

• Name and email address.

• Telephone number, where provided.

• Billing information and transaction references.

• The products purchased and order history.

• Communications, enquiries and customer-support requests.

• Technical information such as IP address, browser type, device information, cookies and store activity.

• Information required to prevent fraud, secure transactions or comply with legal obligations.

The store operator does not intentionally collect or store full payment-card credentials. Payments are processed by the payment provider used at checkout.

3. How Information Is Collected

Personal information may be collected when a customer:

• Visits or browses the store.

• Places an order or completes a payment.

• Creates an account or enters information at checkout.

• Downloads a purchased product.

• Contacts the store operator.

• Subscribes to marketing communications.

• Interacts with cookies or similar technical tools used by the store platform.

4. How Information Is Used

Personal information may be used to:

• Process, confirm and fulfil orders.

• Deliver purchased digital products.

• Send order confirmations, receipts and download information.

• Provide customer service and technical support.

• Investigate payment, delivery or refund enquiries.

• Prevent fraud, misuse and unauthorised transactions.

• Maintain business, accounting and transaction records.

• Comply with legal, regulatory, tax and payment-provider obligations.

• Operate, secure and improve the store.

• Send marketing communications where the customer has chosen to receive them or where otherwise permitted by applicable law.

5. Payment Processing

Payments are processed through PayTabs or another payment provider made available through the Payhip platform.

Payment providers may collect and process payment and transaction information according to their own privacy policies, security requirements and legal obligations.

The store operator may receive limited transaction information such as the customer’s name, email address, order amount, payment status and transaction reference, but does not normally receive the customer’s full card number or security code.

6. Payhip Store Platform

The store is hosted and operated using Payhip.

Payhip may process personal and technical information required to operate the store, manage orders, deliver files, maintain customer accounts, prevent fraud and provide platform services.

Payhip handles such information according to its own privacy and cookie policies.

7. Sharing of Information

Personal information may be shared only where reasonably necessary with:

• Payhip, which hosts and operates the store platform.

• PayTabs or another payment provider used to process transactions.

• Service providers assisting with email delivery, fraud prevention, accounting, security or technical support.

• Government, regulatory or law-enforcement authorities where legally required.

• Professional advisers where necessary to protect legal rights or comply with obligations.

Personal information is not sold to advertisers or unrelated third parties by the store operator.

8. Marketing Communications

Marketing messages will only be sent where the customer has chosen to receive them or where otherwise permitted by applicable law.

Customers may unsubscribe from marketing communications at any time by using the unsubscribe option provided in the message or by contacting the store operator.

Unsubscribing from marketing messages does not prevent necessary order, payment or customer-service communications.

9. Cookies and Technical Information

Payhip and connected service providers may use cookies and similar technologies to:

• Operate the store.

• Remember customer preferences.

• Secure transactions.

• Maintain sessions and customer accounts.

• Measure traffic and store performance.

• Prevent fraud and misuse.

• Improve the customer experience.

Visitors may control cookies through their browser settings and any cookie controls made available by Payhip.

Disabling certain cookies may affect the operation of the store.

10. International Service Providers

Payhip, PayTabs and other service providers may process information in countries other than the customer’s country of residence.

Where applicable, personal information will be handled in accordance with the service provider’s privacy policy and applicable data-protection requirements.

11. Data Retention

Personal information will be retained only for as long as reasonably necessary to:

• Fulfil orders and provide customer support.

• Maintain legitimate business and transaction records.

• Meet accounting, tax, legal and regulatory obligations.

• Prevent fraud and misuse.

• Resolve disputes and protect legal rights.

Information that is no longer required will be deleted, anonymised or retained only where required by law.

12. Data Security

Reasonable administrative and technical measures are used to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

Payment and store-platform providers maintain their own security systems and procedures.

However, no online system or electronic transmission can be guaranteed to be completely secure.

13. Customer Rights

Subject to applicable law, customers may have the right to:

• Ask what personal information is held about them.

• Request access to their personal information.

• Request correction of inaccurate or incomplete information.

• Request deletion of information where legally permitted.

• Object to or restrict certain processing.

• Withdraw consent where processing depends on consent.

• Unsubscribe from marketing communications.

• Submit a complaint to the appropriate data-protection authority.

The store operator may request reasonable proof of identity before responding to a privacy request.

Some information may need to be retained where required for legal, accounting, fraud-prevention, transaction or contractual purposes.

14. Children’s Privacy

This store is not intended to knowingly collect personal information from children who are unable to provide valid consent under applicable law.

A parent or legal guardian who believes that a child has submitted personal information may contact the store operator to request an appropriate review.

15. Third-Party Links and Services

The store may contain links to third-party websites or services.

The store operator is not responsible for the privacy practices, content or security of those third parties.

Customers should review the privacy policy of each external service they use.

16. Changes to This Privacy Policy

This Privacy Policy may be updated when necessary to reflect changes in the store, service providers, business practices or legal requirements.

The latest version will be displayed on this page with its effective date.

17. Contact

Questions, requests or concerns regarding privacy or personal information may be submitted through the Contact Us page or using the contact details below.