Questions before purchasing

If you have a question about Your Kitchen Renovation Companion, what it includes or whether it is suitable for you, please contact us before purchasing.

Purchase and download support

If you purchased the guide and need assistance, email:

KitchenRenoSupport@gmail.com

Please include:

• The name used for the purchase.

• The email address used at checkout.

• Your order number, if available.

• A brief description of the problem.

• The device and browser you are using, if the problem concerns downloading or opening the file.

Please do not send credit-card numbers, banking information, passwords or identification documents.

Before contacting support, please also:

• Check your spam or junk folder for the Payhip receipt.

• Confirm that you entered the correct email address at checkout.

• Try opening the download link in another browser.

• Confirm that your device has a current PDF reader.

Response time

Kitchen Reno Companion is a small, independently operated business. We aim to respond within two business days, excluding Canadian statutory holidays. Complicated technical or payment matters may require additional time or assistance from Payhip, Stripe or PayPal.

Refund requests

Refund requests are handled according to the Refund Policy displayed on this store. Contacting us does not guarantee a refund, but we will make reasonable efforts to resolve legitimate delivery, duplicate-charge or defective-file problems.

Kitchen Reno Companion

Attention: Ian Murray

Halifax, Nova Scotia, Canada

Email: KitchenRenoSupport@gmail.com