Effective date: October 14, 2026

Kitchen Reno Companion respects your privacy. This policy explains how personal information may be collected, used, shared and protected when you visit the store, make a purchase or contact us.

Kitchen Reno Companion is operated by Ian Murray in Halifax, Nova Scotia, Canada.

Information collected

Depending on how you interact with the store, we may receive:

• Your name and email address.

• Your billing country or location.

• Order details, including the product purchased, purchase date and amount.

• Messages and information you voluntarily provide when requesting support.

• Marketing preferences when you expressly choose to receive updates or offers.

• Limited technical or usage information collected by the store platform, such as device, browser, cookie or transaction-security information.

Payment information is processed by third-party payment providers such as Stripe or PayPal. Kitchen Reno Companion does not receive or store your complete credit-card or banking information.

How information is used

Personal information may be used to:

• Process and fulfil your purchase.

• Deliver receipts, download links and product-related notices.

• Provide customer service and technical support.

• Prevent fraud, misuse and unauthorized distribution.

• Maintain business, accounting and tax records.

• Comply with legal obligations.

• Send marketing communications only when permitted and when you have provided the required consent.

We do not sell or rent customer personal information.

Service providers

Information may be processed by service providers needed to operate the store and complete transactions, including Payhip, Stripe, PayPal, email providers and other technical-service providers.

These providers process information under their own terms and privacy policies. Information may be processed or stored outside your province or country and may therefore be subject to the laws of another jurisdiction.

Cookies and platform data

Payhip and its service providers may use cookies or similar technologies for essential store functions, security, checkout, analytics and user preferences. Cookie controls and notices provided by the Payhip platform apply when you use the store.

Marketing communications

Product receipts, download information and essential service messages are not marketing communications.

If you separately consent to receive promotional emails, you may unsubscribe at any time using the link provided in the message or by contacting us. Unsubscribing from marketing will not prevent delivery of necessary purchase or support communications.

Retention

Personal information is retained only for as long as reasonably necessary to fulfil the purposes described in this policy and to meet applicable accounting, tax, fraud-prevention and legal requirements. Information that is no longer required will be deleted, anonymized or securely disposed of where reasonably practicable.

Security

Reasonable administrative and technical measures are used to protect personal information. However, no online service or transmission method can be guaranteed completely secure.

Please do not send payment-card numbers, banking information, passwords or government identification documents by email.

Access and correction

You may contact us to:

• Ask whether we hold personal information about you.

• Request access to your personal information.

• Request correction of inaccurate information.

• Withdraw consent where consent is the basis for use.

• Ask a question or raise a concern about our privacy practices.

Some information may need to be retained when required by law or for legitimate business records. We may need to verify your identity before responding to a privacy request.

Children’s privacy

The store and guide are intended for adults planning or participating in a kitchen renovation. We do not knowingly collect personal information from children under 16.

Changes to this policy

This policy may be updated to reflect changes in the store, service providers or legal requirements. The revised version will display a new effective date.

Privacy contact

Privacy questions, requests or complaints may be directed to:

Ian Murray

Privacy Contact, Kitchen Reno Companion

Halifax, Nova Scotia, Canada

Email: KitchenRenoSupport@gmail.com

A mailing address for formal privacy correspondence is available upon reasonable request.