FAQs
-
Instant downloads: Ready-made files that are available once your payment is confirmed.
Made-to-order downloads: Digital items that are to be made to your specifications after you purchase them. We will send your files to you once we have completed them within 2-3 days depending on complexity.
-
Yes! Personalisation is at the heart of what I do. If you have something special in mind, send me a message — I love working on unique requests.
-
Due to the personalised nature of most items, returns and exchanges aren’t usually possible. Since the products made available here are intangible, there is a strict no refund policy.
Please double-check all custom details before ordering.
If there’s ever an issue with your order, please send me a message — I’ll do my best to make it right!
-
A download link with your digital download will be available immediately after purchase. It will also be sent automatically to the email address you used at checkout, so check your emails after your purchase is completed.
-
All transactions for the purchase of intangible products, pdf downloads, resource material, and online content are made through payment gateways such as PayPal or Stripe that use SSL encryption.