FAQs
-
TMcKayDesigns specializes in digital party printables and event templates, including invitations, party games, decorations, planning checklists, sign-up sheets, coordinating stationery, and celebration bundles.
-
All products sold at TMcKayDesigns are digital unless specifically stated otherwise. No physical products will be shipped.
You can download, print, or customize your purchase depending on the product you select.
-
After your payment is successfully completed, Payhip will provide access to your purchased digital files through the download page. You will also receive an email with a link to access your purchase.
For editable templates, your download may include a PDF containing instructions and a link to access your template.
Please check your spam or junk folder if you don't see your purchase email.
-
If you're having trouble accessing your purchase, please contact us through the Contact Us page with your order details. We'll be happy to help you locate your files.
-
Absolutely! Most of our printable products are designed for convenient home printing using a standard printer.
For the best results, we recommend using good-quality paper or cardstock appropriate for your project.
-
Yes! You may use a local print shop or professional printing service for your personal event.
Please check the product description for sizing, file formats, and printing recommendations before ordering.
-
Paper sizes vary by product. Many of our printables are designed for US Letter (8.5 × 11 inches), while invitations and other stationery may come in different sizes.
Please review each product description for the exact dimensions before purchasing.
-
Colours may vary slightly depending on your monitor, printer, ink, and paper choice. These variations are normal and are not considered product defects.
-
Some products can be resized, while others are designed for specific dimensions to ensure the layout and assembly work correctly.
Please check the individual product description before resizing.
-
An editable Canva template allows you to personalize designated parts of a design using Canva's online design platform.
Depending on the product, you may be able to change names, dates, times, locations, RSVP details, or other text.
Many of our editable templates are designed to work with a free Canva account.
If a particular template requires Canva Pro features, this will be clearly stated in the product description.
-
- Purchase your chosen template.
- Download the PDF instruction file.
- Open the PDF and click the provided Canva template link.
- Sign in to your Canva account or create a free account.
- Open your copy of the template and personalize the editable elements.
- Download your finished design for printing or digital sharing.
-
Editing options vary depending on the template. Some designs allow text customization only, while others offer additional flexibility.
Please review the product description to see which elements can be edited.
-
Our self-edit templates are designed for customers to personalize themselves.
-
An animated invitation is a digital invitation featuring movement, such as animated illustrations, sparkling details, transitions, or moving text.
These invitations are a fun and modern way to invite guests to birthdays, baby showers, weddings, and other celebrations.
-
Depending on the file format, animated invitations may be shared through email, text messaging, or compatible messaging platforms.
Please check the product description for supported formats and sharing instructions.
-
Animated invitations are editable in Canva.
Each listing will explain what can be changed and how the finished invitation is delivered.
-
An event website template is a pre-designed digital page that can be personalized with information about your celebration.
Depending on the template, it may include event details, schedules, directions, registry links, photo galleries, and RSVP information.
Our goal is to make event website templates in Canva, approachable for beginners. Each product will include details about the platform used, editing requirements, and setup instructions.
-
Due to the digital nature of our products, purchases are generally non-refundable once digital files have been accessed or downloaded.
We do not offer returns or exchanges for changes of mind or accidental purchases, except where required by applicable consumer protection laws.
If you experience a technical problem, receive an incorrect file, or have an issue with your purchase, please contact us. We're happy to help resolve the problem.
-
Unless otherwise stated, TMcKayDesigns products are for personal use only.
Commercial resale, redistribution, and use in products intended for sale are not permitted without written authorization.