TERMS AND CONDITIONS
Effective date: 20 August 2026
Tassie Stay Systems
ABN 40 551 425 843
Email: tassiestaysystems@gmail.com
SECTION 1 - ACCEPTANCE OF THESE TERMS
These Terms and Conditions apply when you visit our store or purchase a digital product from Tassie Stay Systems.
By completing a purchase, you confirm that you have reviewed and accepted these Terms and Conditions, our Digital Product Refund Policy and our Privacy Policy.
SECTION 2 - OUR PRODUCTS
Tassie Stay Systems provides downloadable templates, operational documents, spreadsheets, checklists, guides and related business resources.
The product description explains what is included with each purchase. Please review the description and compatibility information before ordering.
SECTION 3 - PRICES AND PAYMENT
Prices are displayed in Australian dollars unless otherwise stated.
Payments are processed through Payhip and connected payment providers such as Stripe. We do not directly collect or store complete payment-card details.
We may change prices at any time. Price changes will not affect purchases already completed.
SECTION 4 - DIGITAL DELIVERY
Digital products are generally made available for download after successful payment.
You are responsible for:
• providing a correct email address
• downloading and securely storing your files
• having suitable software and equipment
• contacting us if your files are not delivered or cannot be accessed
If you experience a delivery or technical problem, contact tassiestaysystems@gmail.com.
SECTION 5 - CUSTOMER LICENCE
Purchasing a product gives the purchasing person or business a limited, non-exclusive and non-transferable licence to use and customise the files for its own internal business operations.
The purchaser may:
• download and store the files
• edit and customise the templates
• create working copies for its own business
• share working documents internally with employees or contractors who need them for that business
The purchaser must not:
• resell, redistribute or sublicense the original or modified templates
• share the downloadable product with another business or purchaser
• upload the files to a public website, marketplace or shared template library
• claim ownership or authorship of the original product
• use the product to create a competing template or digital-product package for sale
Purchasing a product does not transfer copyright or intellectual-property ownership.
SECTION 6 - CUSTOMER RESPONSIBILITY
Our products provide general operational information and starting-point templates. They are not legal, accounting, taxation, employment, workplace-safety or other professional advice.
Every business is different. You are responsible for reviewing, adapting and implementing the materials appropriately for your property, operations, employees, guests and applicable laws.
You should obtain qualified professional advice where required.
SECTION 7 - RESULTS AND WARRANTIES
We aim to provide practical and useful resources, but we do not guarantee particular financial, operational, occupancy, review or business results.
Results depend on factors including the purchaser’s circumstances, implementation, market, staff and management decisions.
Nothing in these Terms excludes any warranty, guarantee or remedy that cannot lawfully be excluded.
SECTION 8 - THIRD-PARTY SOFTWARE AND SERVICES
Some products require software such as Microsoft Word, Microsoft Excel or compatible applications.
We do not control third-party software, platforms or payment services and cannot guarantee their continued availability or compatibility. Any required file formats or software will be identified in the product description where reasonably practicable.
SECTION 9 - REFUNDS AND CONSUMER RIGHTS
Refund requests are handled according to our Digital Product Refund Policy.
Nothing in these Terms excludes, restricts or modifies rights or remedies available under the Australian Consumer Law or other laws that cannot legally be excluded.
SECTION 10 - LIMITATION OF LIABILITY
To the maximum extent permitted by law, Tassie Stay Systems is not responsible for indirect or consequential loss resulting from the use of, or inability to use, a product.
Where liability cannot legally be excluded but can be limited, our liability will be limited to an appropriate remedy permitted by law, which may include resupplying the product or refunding the amount paid.
SECTION 11 - PRIVACY
Personal information is handled according to our Privacy Policy. Payhip, Stripe and other service providers may also process information according to their respective privacy policies.
SECTION 12 - CHANGES TO THESE TERMS
We may update these Terms when our products, systems or legal obligations change.
The version presented when a customer completes a purchase will apply to that purchase, except where a later change is required by law or benefits the customer.
SECTION 13 - GOVERNING LAW
These Terms are governed by the laws applicable in Tasmania, Australia. Nothing in this section limits any rights a customer has under applicable consumer law.
SECTION 14 - CONTACT
Questions about these Terms or our products can be sent to: