Frequently asked questions

Zircon Official Store in an online store, there is no physical location. However, pick up is conducted in Brandons Gap in front of FayDawn Senior Daycare. Please contact us to arrange a pick up time. Unannounced arrivals will not be accommodated.

Yes. Please share the WhatsApp number of the person who will be collecting the order.

Yes: Jewelry pieces made of stainless steel and zirconium can be worn while showering.

No: Jewelry pieces made of copper, zinc alloys and sterling silver should not be worn while showering. These metals require more care and attention, we recommend that you follow our product care guidelines for more information.

Please read our Jewelry Care Guidelines for more information and tips on how to care for your jewelry pieces.

Yes. Delivery is available to all parishes except Saint John, Saint Joseph and Saint Andrew.

The delivery fee is charged based on the delivery locations parish. Delivery to,

• Saint Michael is $10 BDS.
• Saint James, Saint Peter, Saint Thomas and Saint George is $15 BDS.
• Saint Lucy, Christ Church and Saint Phillip is $20 BDS.

Delivery is no longer available to Saint John, Saint Joseph or Saint Andrew. The delivery fee can be paid upon arrival or via CIBC First Pay.

In addition to website purchases, cash and CIBC 1stPay are also accepted. Cheques (including E-cheques) are not accepted and card machines are not available.

We’re open and fulfilling orders on Wednesdays, Fridays, Saturdays, and Sundays. Orders typically delivered or are available for pick up within 1–3 days. Please note that processing times may vary seasonally.

Yes, tap the link below to be taken to our silver jewelry section:

https://payhip.com/ZirconOfficialStore/collection/silverjewelry

At this time, we do not offer custom or personalized pieces.

We don’t offer wholesale or bulk orders at the moment, but we appreciate your interest in our brand.