AI Front Desk Check
A professional five scenario customer experience check for Australian small businesses. Find unclear answers, missed handovers and customer friction before they cost you enquiries.
See what your customers experience
Your AI front desk may sound polished while still giving unclear answers, missing the next step or making it hard to reach a person.
The introductory check includes:
Five tailored customer scenarios
One public chatbot or AI phone receptionist
A weighted score out of 100
Critical issue flags
Three practical priority fixes
A professional report within three business days
Introductory price: $49 AUD for the first 20 checks.
No passwords, admin access or technical installation are required.
How the check works
1. Answer the onboarding questions during secure checkout.
2. We review your public website and nominated AI channel.
3. We run five realistic customer scenarios.
4. We score the experience and flag urgent issues.
5. You receive a professional report with three priority fixes within three business days.
The check uses public customer access only. It does not require passwords, code access or a meeting.
Frequently Asked Questions
How long does it take? Your report is delivered within three business days after complete onboarding. What is checked? One public website chatbot or AI phone receptionist is tested using five tailored customer scenarios. Do you need passwords or admin access? No. The check uses the same public access a prospective customer would use.
Will you make a real booking or payment? No. Testing is non destructive and stops before any live booking, order or payment.
Is this a compliance or security audit? No. It is a customer experience assessment. It is not legal advice, a privacy audit, cyber security assessment or certification.
What if my AI gives different answers later? AI responses can vary. The report records what was observed during a limited test at a particular time.
Can I ask a question about the report? Yes. One clarification email is included if sent within seven days of delivery.
What is the refund policy? If we cannot complete the check because the nominated public channel is unavailable, we will contact you to arrange a suitable remedy. Nothing in these terms excludes rights available under Australian Consumer Law.
Service Terms
Please read the AI Front Desk Check Service Terms before purchasing. They explain what is included, the testing limits, delivery, refunds and your rights under Australian Consumer Law.
Privacy Notice
Please read the AI Front Desk Check Privacy Notice to understand what information is collected, how it is used and how to contact us about your information.