English by Cheryl respects your privacy and takes reasonable steps to protect the personal information you provide.

Information I May Collect

Depending on how you interact with English by Cheryl, I may collect information such as:

• your name and contact details
• your child's name and year level
• information provided through enrolment or enquiry forms
• payment or transaction information
• information you provide when communicating with me
• information relating to your participation in a programme

I only ask for information that is reasonably needed to provide my services or communicate with you.

How Your Information Is Used

Your information may be used to:

• process enrolments and purchases
• communicate with you about classes, programmes and resources
• provide learning materials and programme information
• respond to enquiries
• maintain appropriate business and enrolment records
• send updates or marketing communications where you have chosen to receive them

Third-Party Services

English by Cheryl may use services such as payment providers, Zoom, Google Forms, Google Drive, email services and website or digital-product platforms to provide its services.

These services may process information according to their own privacy policies.

Children's Information

Where information about a child is collected, it is limited to what is reasonably necessary to provide the relevant educational service.

Recordings

Where lessons or programmes are recorded, the recording will be used and made available as stated on the relevant programme page.

Marketing

If you receive marketing communications from English by Cheryl, you may unsubscribe at any time.

How Long Information Is Kept

Information is kept for as long as reasonably necessary for the purposes for which it was collected, including appropriate business and record-keeping purposes.

Keeping Information Secure

Reasonable steps are taken to protect personal information from unauthorised access, use or disclosure. However, no method of storing or transmitting information can be guaranteed to be completely secure.

Questions

If you have any questions about how your information is handled, please get in touch through the Contact page.

This policy may be updated from time to time. The latest version will be published on this page.