Privacy Policy
Last Updated: August 10, 2026
Introduction
McMouse Management Pty Ltd, trading as McMouse Publishing (“McMouse Publishing”, “we”, “our” or “us”), respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you interact with McMouse Publishing.
We handle personal information in accordance with applicable privacy and data protection laws.
This Privacy Policy applies to:
- the McMouse Publishing website and online bookstore at mcmousepublishing.com;
- purchases of McMouse Publishing ebooks and other digital products;
- customer accounts;
- communications with McMouse Publishing;
- our social media pages;
- marketing communications; and
- other services or platforms that link to this Privacy Policy.
About Us
McMouse Publishing is operated by McMouse Management Pty Ltd.
McMouse Management Pty Ltd is responsible for personal information collected through McMouse Publishing where applicable.
If you have questions, requests or concerns regarding this Privacy Policy or the way we handle your personal information, you can contact us at:
McMouse Publishing
Operated by McMouse Management Pty Ltd
Email: noreply@mcmousepublishing.com
Website: mcmousepublishing.com
Information We May Collect
The personal information we collect depends on how you interact with McMouse Publishing.
We may collect information including:
- your name;
- email address;
- phone number where provided;
- billing information;
- account information;
- purchase and transaction history;
- books or Digital Products purchased;
- communications you send to us;
- customer support enquiries;
- marketing preferences;
- IP address;
- browser type;
- device information;
- approximate location derived from technical information;
- website activity and usage information;
- cookie and similar technology information; and
- information necessary to prevent fraud or protect our Services.
Because McMouse Publishing sells digital ebooks, we generally do not require a shipping address for delivery. However, billing or payment providers may collect address information where necessary to process a transaction.
Payment Information
Payments may be processed by third-party payment providers.
Depending on the payment method you choose, those providers may collect information such as your card details, billing information or other payment credentials.
McMouse Publishing does not necessarily receive or store your complete payment card details.
Payment providers process information according to their own terms and privacy policies.
How We Collect Information
We may collect personal information when you:
- purchase an ebook;
- create or use an account;
- browse our website;
- subscribe to emails or other marketing communications;
- contact customer support;
- submit an enquiry;
- participate in a promotion;
- interact with our social media accounts; or
- otherwise interact with McMouse Publishing.
Some information may be collected automatically when you use our website through cookies, server logs and similar technologies.
We may also receive information from service providers involved in operating our bookstore, processing payments, delivering Digital Products, preventing fraud or providing other services on our behalf.
How We Use Your Information
We may use personal information to:
- process ebook purchases;
- provide access to purchased Digital Products;
- send order confirmations and transactional communications;
- operate customer accounts;
- provide customer support;
- respond to questions and enquiries;
- resolve download or access problems;
- maintain purchase records;
- process eligible refunds;
- detect and prevent fraud;
- maintain the security of our Services;
- operate and improve our website and bookstore;
- understand how customers use our Services;
- comply with legal, taxation, accounting and regulatory obligations;
- enforce our Terms & Conditions;
- protect our legal rights;
- send marketing communications where permitted by law; and
- carry out other purposes that are disclosed to you or permitted by law.
We will not use personal information for an unrelated purpose where doing so would be inconsistent with applicable privacy or data protection law.
Order Communications
When you purchase an ebook, we may use your contact information to send communications necessary to complete and support your purchase.
These communications may include:
- order confirmations;
- payment information;
- ebook access or download instructions;
- information about problems affecting your order;
- refund information; and
- customer service communications.
Transactional communications are different from promotional marketing communications.
Marketing Communications
Where permitted by law, we may send you information about McMouse Publishing books, new releases, promotions or other publishing news.
Where consent is required, we will obtain it before sending marketing communications.
You can unsubscribe from marketing emails using the unsubscribe option provided in the message or by contacting us.
Unsubscribing from marketing does not prevent us from sending necessary transactional communications relating to purchases, accounts or customer service matters.
Disclosure of Personal Information
We may disclose personal information to third parties where reasonably necessary to operate McMouse Publishing.
These may include:
- payment processors;
- website and ecommerce service providers;
- hosting and cloud service providers;
- digital delivery providers;
- email and communications providers;
- analytics providers;
- fraud prevention and security providers;
- customer service providers;
- professional advisers, including lawyers and accountants;
- government agencies, courts or regulatory authorities where required or authorised by law; and
- other service providers that assist us in operating our business.
We do not sell personal information simply for monetary payment.
Third-party providers may process information according to their own privacy policies and legal obligations.
International Data Processing
McMouse Publishing may use technology, infrastructure and service providers located in different countries.
As a result, personal information may be processed or stored in jurisdictions other than the jurisdiction in which you live.
Where required by applicable law, we take reasonable steps regarding international transfers, disclosures and the protection of personal information handled by third-party recipients.
The countries involved may vary depending on the service providers we use from time to time.
International Customers
McMouse Publishing may provide its Services to customers in multiple countries.
Depending on where you live and the laws applicable to McMouse Publishing, you may have additional privacy and data protection rights.
Where an applicable privacy or data protection law grants you additional rights, we will handle eligible requests in accordance with that law.
Nothing in this Privacy Policy is intended to remove privacy rights that cannot lawfully be excluded.
Access and Correction
You may contact us to request access to personal information we hold about you or to request correction of information that is inaccurate, incomplete or out of date.
We may need to verify your identity before responding to a request.
There may be circumstances in which applicable law permits or requires us to refuse access to certain information. If this occurs, we will provide an explanation where required.
To make a request, contact:
Email: noreply@mcmousepublishing.com
Privacy Complaints
If you have a concern about the way McMouse Publishing has handled your personal information, please contact us so that we can investigate the matter.
Please provide enough information for us to understand your concern.
Depending on where you live and the privacy laws applicable to you and McMouse Publishing, you may also have the right to make a complaint to an applicable privacy or data protection authority.
Additional Privacy Rights
Depending on where you live and the laws applicable to McMouse Publishing, you may have additional rights concerning your personal information.
These may include rights to:
- request access;
- request correction;
- request deletion in certain circumstances;
- object to or restrict certain processing;
- withdraw consent where processing is based on consent;
- opt out of certain marketing activities; or
- make a complaint to an applicable privacy or data protection authority.
These rights are not absolute and may be subject to legal exceptions.
We may request information necessary to verify your identity before processing a privacy request.
Cookies and Similar Technologies
Our website may use cookies and similar technologies.
These technologies may be used to:
- operate essential website functions;
- remember preferences;
- maintain security;
- support checkout and account functionality;
- understand website usage;
- measure website performance;
- improve our Services; and
- support advertising or marketing where permitted.
Some cookies are necessary for the website to function, while others may be optional.
Where required by applicable law, we will request consent before placing non-essential cookies or similar technologies on your device.
You may also be able to control cookies through your browser or device settings.
Disabling certain cookies may affect the functionality of the website.
Analytics
We may use analytics services to understand how visitors interact with the McMouse Publishing website.
Analytics information may include information about pages viewed, device type, browser, approximate location, interactions and how visitors arrived at our website.
We use this information to understand and improve our Services.
Data Security
We take reasonable steps to protect personal information against misuse, interference, loss, unauthorised access, modification and disclosure.
Security measures may include technical, organisational and administrative safeguards appropriate to the nature of the information being handled.
However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.
You are responsible for keeping your account password and login credentials confidential.
If you believe your account or personal information has been compromised, please contact us.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes for which it was collected and to meet applicable legal, taxation, accounting, dispute resolution and regulatory requirements.
Retention periods may vary depending on the type of information.
When personal information is no longer required to be retained, we take reasonable steps to delete, destroy or de-identify it where appropriate and permitted by law.
Children's Privacy
McMouse Publishing may publish books intended for children and younger readers. However, selling children's books does not necessarily mean that our online store is intended to collect personal information directly from children.
Where a child requires assistance purchasing a book, a parent or guardian should complete the transaction where appropriate.
We do not knowingly seek to collect personal information from young children without appropriate authorisation where consent is required by applicable law.
If you believe a child has provided personal information to us inappropriately, please contact us.
Social Media
McMouse Publishing may operate accounts on third-party social media platforms.
If you interact with us through a social media platform, that platform may collect and process information independently of McMouse Publishing.
Your use of those services is also governed by the relevant platform's privacy policy and terms.
Third-Party Links
Our website may contain links to websites or services operated by third parties.
McMouse Publishing is not responsible for the privacy practices of independent third-party websites.
We encourage you to review the privacy policies of third-party services before providing them with personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our Services, technology, business practices or legal obligations.
When we update this Policy, we will change the “Last Updated” date displayed at the top of this page.
Where required by law, we may provide additional notice of material changes.
We encourage you to review this Privacy Policy periodically.
Contact Us
For questions, privacy requests or complaints, please contact:
McMouse Publishing
Operated by McMouse Management Pty Ltd
Email: noreply@mcmousepublishing.com