Delivery Policy
Last updated: 26/2/2026
Minichili Studio ships orders from Finland using Posti.
1. Processing Time
Orders are processed within 1–3 business days after purchase.
You will receive confirmation once your order has been prepared and shipped (or is ready for pickup).
Please note that processing time does not include delivery time.
2. Shipping Method
All orders are shipped via Posti (Finland).
Shipping costs vary depending on:
- Destination country
- Package size and weight
- Selected shipping option
Shipping fees are calculated at checkout based on Posti’s current international and domestic pricing.
Delivery times vary by destination and are subject to Posti’s service standards and potential customs procedures.
MiniChili Studio is not responsible for delays caused by:
- Postal service disruptions
- Customs processing
- Incorrect address information provided by the customer
3. International Shipping & Customs
For international orders:
- Customers are responsible for any applicable customs duties, import taxes, or local fees required by their country.
- Delivery times may be extended due to customs processing.
Please check your local customs regulations before placing an order.
4. Local Pickup (Free Option)
Customers may choose free local pickup at:
Turumankatu 15, Helsinki
Pickup hours: 9:00 AM – 6:00 PM
When your order is ready (within 1–3 business days), you will receive detailed pickup instructions via email.
Please wait for confirmation before coming to collect your order.
5. Incorrect Address
Customers are responsible for providing accurate and complete shipping information.
If a package is returned due to an incorrect or incomplete address:
The customer will be responsible for additional reshipping costs.