Please read this Refund Policy carefully before placing an order.

All Sales Are Final

• All purchases are final. Once an order has been placed, it cannot be canceled, refunded, or exchanged for any reason.

No Refunds or Exchanges

• No refunds or exchanges will be issued on any orders, including cases of:
• Change of mind.
• Incorrect order details provided by the customer (e.g., wrong address or quantity).
• Damage caused by postal carriers during transit.

Damaged or Lost Parcels

• While we ensure all orders are securely packaged, Miss Jenesequa is not responsible for parcels damaged or lost by postal carriers.
• If your parcel is damaged or lost, please contact the postal carrier directly to file a claim.

Contact Jen

If you have any questions regarding this policy, please get in touch here.

Thank you for your understanding and support of Miss Jenesequa’s work!