📥 Download & Access

How do I receive my files?

Once your payment is confirmed, your download link appears on the confirmation page and is sent by email.

How long is my download link active?

Your link remains active indefinitely, as long as you keep the confirmation email.

I can’t download my file, what should I do?

Email me at fleurdecactusetcoquelicots@gmail.com with your order number — I’ll resend your file promptly.

🖨️ Printing

Can I print the files as many times as I want?

Yes — for personal use only.

🚫 Reselling, sharing, redistribution or altering the files is not permitted.

What format are the files delivered in?

All resources are provided as high-resolution PDFs.

💳 Payments & Security

Which payment methods do you accept?

Credit/debit card or PayPal.

Is my payment information secure?

Yes — 100%. Payments are protected by Stripe & PayPal.

No sensitive banking data is stored on this site.

📦 Refunds

Can I request a refund?

Digital files cannot be refunded once downloaded, in accordance with EU digital product regulations.

If anything goes wrong, simply email me — I always aim to find a fair solution.

✉️ Contact

Still have questions?

Email me anytime: fleurdecactusetcoquelicots@gmail.com