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Privacy Policy

Fleur de Cactus et Coquelicots – Florence Raulet Langowski

Last updated: December 2025





1. Data Controller

Florence Raulet Langowski

Micro-entrepreneur, France

fleurdecactusetcoquelicots@gmail.com


2. Data Collected

When placing an order or downloading a product, the following information may be collected:

  • full name
  • email address
  • country (for statistical purposes within Payhip)
  • purchased products / downloads

No banking or credit card information is ever collected or stored by this shop.

Payments are handled exclusively by Stripe and PayPal, in accordance with their own privacy policies.



3. Purpose of Data Collection

Personal data is collected only to:

  • process your order
  • grant access to digital files
  • provide customer assistance
  • send transactional messages (order confirmation, access link, etc.)

No personal data is used for advertising without explicit consent.



4. Hosting Platform

This shop is hosted on Payhip, which ensures:

  • secure data storage
  • encrypted transfers
  • GDPR compliance

For more details, please refer to Payhip’s own privacy policy.



5. Cookies

Payhip uses cookies for:

  • proper functioning of the shop
  • checkout and cart processing
  • anonymous analytics

No third-party advertising cookies are used by this shop.



6. Data Retention

Data is retained as long as necessary for:

  • access to purchased downloads
  • proof of transaction
  • customer support

Data is never sold, transferred or commercially exploited.



7. Payment Security

Payments are processed exclusively through:

  • Stripe
  • PayPal

This shop never has access to your payment details.

All financial information is encrypted and handled directly by the payment provider.



8. Rights to Access, Rectify or Delete Data

In accordance with GDPR, you may request:

  • access to your data
  • correction
  • deletion
  • limitation of processing

Contact:

fleurdecactusetcoquelicots@gmail.com

A response will be provided within a reasonable time.



9. Newsletter (if activated)

Newsletter subscription is voluntary.

You may unsubscribe at any time using the link included in the footer of the emails.

No promotional email will ever be sent without explicit consent.



10. Data Sharing

Data is only shared with:

  • Payhip (hosting / platform)
  • Stripe & PayPal (payment processing)

No other transfers or disclosures are performed.



11. Jurisdiction

In case of dispute and after all amicable solutions have been explored, French law applies, and French courts retain jurisdiction.