PRIVACY POLICY

Last Updated: August 20, 2026

Graffix Society respects your privacy and is committed to protecting the personal information you share when you visit our website, place an order, submit a custom-order request, join our email list, or contact us.

This Privacy Policy explains what information may be collected, how it may be used, and the choices you may have regarding your information.

Information We May Collect

When you interact with Graffix Society, we may receive information such as:

• Your name
• Email address
• Billing address
• Shipping address
• Telephone number, when provided
• Order and transaction information
• Products purchased
• Customization details
• Names, wording, colors, sizes, and other personalization information
• Photos or images you voluntarily provide for custom orders
• Messages submitted through contact forms
• Email newsletter subscription information
• Information about your interactions with our website
• Device, browser, or technical information collected automatically by the website platform or related services

We collect only the information reasonably needed to provide our products, services, and customer support.

How We Use Your Information

Information collected through Graffix Society may be used to:

• Process and fulfill orders
• Create personalized and custom products
• Deliver digital purchases
• Communicate about your order
• Respond to questions or customer-service requests
• Provide shipping and tracking information
• Process approved returns or refunds
• Prevent fraudulent or unauthorized transactions
• Maintain business and transaction records
• Improve our products, services, and website
• Send marketing emails when you have chosen to subscribe
• Comply with legal, tax, accounting, or regulatory requirements

We do not use customer information for purposes unrelated to operating Graffix Society without an appropriate reason or permission.

Custom Order Information

When placing or requesting a custom order, you may voluntarily provide names, photographs, artwork, logos, wording, dates, or other personal content.

This information is used for the purpose of reviewing, designing, producing, and fulfilling your requested product or service.

Please avoid submitting sensitive personal information that is not necessary for your order.

By submitting photographs, logos, artwork, or other materials, you confirm that you have permission to provide and use those materials for the requested project.

Payment Information

Graffix Society uses Payhip and supported third-party payment providers to process purchases.

Payment information such as full credit-card or debit-card numbers is generally processed securely by the applicable payment processor rather than directly by Graffix Society.

Payment providers may collect and process information according to their own privacy policies and terms.

Payhip

Our online store is hosted through Payhip.

Payhip may process certain customer information necessary to operate the storefront, deliver digital products, process transactions, provide account functionality, prevent fraud, and perform other platform services.

Your use of the Payhip-powered store may also be subject to Payhip's own privacy practices and terms.

Shipping Providers

For physical-product orders, information necessary to deliver your package may be shared with shipping carriers, fulfillment providers, or delivery services.

This information may include your:

• Name
• Shipping address
• Contact information
• Order or package details

We share only the information reasonably necessary to fulfill and deliver the order.

Email Marketing

If you voluntarily join the Graffix Society email list, we may send you information about:

• New products
• New releases
• Digital designs
• Custom creations
• Promotions
• Special offers
• Store updates

You may unsubscribe from promotional emails using the unsubscribe option provided in those messages when available.

Unsubscribing from promotional messages does not prevent us from sending necessary transactional communications related to an order you placed.

Cookies & Similar Technologies

Our website and the services that support it may use cookies or similar technologies.

These technologies may help with:

• Website functionality
• Shopping-cart features
• Customer login features
• Security
• Remembering preferences
• Website performance
• Analytics
• Fraud prevention

Your browser may allow you to block, limit, or delete cookies. Disabling certain cookies may affect how some website features work.

Analytics

Graffix Society or the services supporting our website may use analytics information to understand how visitors interact with the store.

This may include information such as:

• Pages viewed
• Approximate location
• Browser type
• Device type
• Referral source
• Website activity
• General traffic information

Analytics information helps us understand and improve the customer experience.

How We Share Information

Graffix Society does not sell customer personal information to advertisers.

We may share information when reasonably necessary with service providers that help us operate the business, including:

• Payhip
• Payment processors
• Shipping carriers
• Fulfillment providers
• Email-service providers
• Website or technology-service providers
• Accounting or professional-service providers

These companies may process information only as necessary to provide their respective services, subject to their own policies and legal obligations.

Legal Requirements

We may disclose information when reasonably necessary to:

• Comply with applicable law
• Respond to a lawful request
• Protect the rights or property of Graffix Society
• Protect customers or others
• Investigate suspected fraud or misuse
• Enforce applicable store policies or agreements

Information Security

Graffix Society takes reasonable steps to protect customer information.

However, no website, internet transmission, electronic-storage system, or payment system can be guaranteed to be completely secure.

Customers should also protect their account credentials and avoid sharing passwords or sensitive information unnecessarily.

Data Retention

Personal information may be retained for as long as reasonably necessary to:

• Fulfill orders
• Provide customer service
• Maintain transaction records
• Meet tax and accounting requirements
• Resolve disputes
• Prevent fraud
• Comply with applicable legal obligations

Information that is no longer reasonably needed may be deleted, anonymized, or securely disposed of when appropriate.

Your Privacy Choices & Rights

Depending on where you live, you may have certain rights regarding your personal information.

These may include the right to request:

• Access to personal information we hold about you
• Correction of inaccurate information
• Deletion of certain personal information
• Information about how your data is used
• Withdrawal from certain marketing communications

Some requests may be limited when information must be retained for legitimate business, transaction, tax, fraud-prevention, or legal purposes.

To make a privacy-related request, please contact Graffix Society through the Contact page.

Children's Privacy

Graffix Society's website and services are not intended to knowingly collect personal information directly from young children without appropriate parental or guardian involvement.

If you believe a child has submitted personal information improperly, please contact us so the situation can be reviewed.

Third-Party Links

Our website may contain links to third-party websites, social-media platforms, or other external services.

Graffix Society is not responsible for the privacy practices, security, or content of third-party websites.

Please review the privacy policy of any third-party service you choose to use.

Changes to This Privacy Policy

Graffix Society may update this Privacy Policy when our services, website features, business practices, or legal requirements change.

The updated version may be posted on this page with a revised Last Updated date.

Continued use of the website after changes are posted means the current policy will apply to future interactions to the extent permitted by law.

Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us through the Contact page on the Graffix Society website.

Graffix Society

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