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Terms & Conditions

TERMS & CONDITIONS

Last Updated: August 20, 2026

Welcome to Graffix Society.

These Terms & Conditions govern your use of the Graffix Society website, online store, products, digital downloads, custom-order services, and related services.

By visiting our website, submitting a custom-order request, or purchasing a product, you agree to these Terms & Conditions.

If you do not agree with these terms, please do not use the website or purchase our products or services.


About Graffix Society

Graffix Society offers products and services that may include:

  • Apparel
  • Personalized gifts
  • Sports designs
  • Custom creations
  • Digital designs and downloads
  • Printed products
  • Custom graphics
  • Other physical and digital products

Product availability may change at any time.


Eligibility to Purchase

By placing an order, you confirm that you are legally able to enter into a purchase agreement or that you have permission from a parent or legal guardian when required.

You are responsible for providing accurate information when placing an order.


Product Information

Graffix Society makes reasonable efforts to provide accurate product descriptions, images, pricing, sizing information, and other details.

However, actual product colors may vary depending on:

  • Computer or mobile screens
  • Printing methods
  • Materials
  • Fabric
  • Ink
  • Lighting
  • Production processes

Minor variations in color, placement, texture, or appearance may occur and are not necessarily considered defects.


Pricing

Prices are listed on the website and may change without notice.

The price displayed at the time an order is placed will generally apply to that order unless there is an obvious pricing or system error.

Applicable shipping fees, taxes, or additional charges may be shown during checkout when required.


Payment

Payment must be successfully completed before an order is processed unless otherwise agreed.

Payments may be processed through Payhip and supported third-party payment providers.

Graffix Society does not generally receive or store complete credit-card or debit-card information.


Order Acceptance

Submitting an order does not guarantee that Graffix Society will be able to fulfill it.

Graffix Society reserves the right to refuse, cancel, or limit an order when necessary, including situations involving:

  • Pricing errors
  • Product availability
  • Suspected fraud
  • Incomplete customization information
  • Prohibited content
  • Intellectual-property concerns
  • Production limitations
  • Other reasonable business circumstances

If a paid order is canceled by Graffix Society before fulfillment, an appropriate refund will be issued when applicable.


Custom Orders

Custom and personalized products are created based on information provided by the customer.

Customers are responsible for providing accurate:

  • Names
  • Dates
  • Wording
  • Sizes
  • Colors
  • Photos
  • Logos
  • Quantities
  • Themes
  • Shipping information
  • Other customization instructions

Please review all information carefully before submitting your order.

Graffix Society is not responsible for customer-provided errors reproduced exactly as submitted.

Please review the separate Custom Order Policy for additional information.


Design Proofs & Approval

When a design proof or preview is provided, customers are responsible for reviewing it carefully.

Approval confirms that the customer accepts the design as shown.

Once an approved custom order enters production, changes may no longer be possible.

Additional revisions beyond the original request may require additional fees.


Photos, Logos & Customer-Submitted Content

When submitting photographs, logos, graphics, artwork, trademarks, names, or other materials, you confirm that you have the necessary rights or permission to use those materials.

Graffix Society may decline requests involving materials that may violate another person's copyright, trademark, privacy, publicity, or other legal rights.

Customers are responsible for obtaining necessary permissions for content they provide.


Digital Products

Digital products are delivered electronically and no physical item will be shipped unless specifically stated in the product listing.

Customers are responsible for confirming compatibility with their software, equipment, printers, cutting machines, or other devices before purchasing.

Because digital products cannot be physically returned, digital purchases are generally non-refundable once purchased or delivered, except where required by law or when Graffix Society determines that an error occurred.

Please review the separate Digital Download Policy for additional details.


Digital Product Licensing

Purchasing a digital product does not automatically transfer ownership or copyright.

Unless a product listing specifically states otherwise, digital files may not be:

  • Resold as digital files
  • Shared with others
  • Redistributed
  • Given away
  • Uploaded to file-sharing platforms
  • Included in digital bundles for resale
  • Claimed as your own original artwork
  • Altered slightly and resold as a competing digital product

Commercial-use rights, when available, will be described in the applicable product listing or license.


Intellectual Property

Unless otherwise stated, original artwork, designs, graphics, logos, photographs, website content, product images, text, branding, and other materials created by Graffix Society remain the intellectual property of Graffix Society.

You may not copy, reproduce, distribute, sell, modify, publish, or commercially exploit Graffix Society content without permission except where a purchased license specifically allows such use.


Physical Products

Physical products may be handmade, printed, personalized, or produced individually.

Minor variations may occur between items.

Customers are responsible for reviewing product descriptions, sizing information, care instructions, and customization requirements before ordering.


Shipping

Shipping times and production times are separate.

Processing times may vary depending on:

  • Product type
  • Customization
  • Quantity
  • Material availability
  • Current order volume

Graffix Society is not responsible for delays caused by carriers, weather, holidays, service interruptions, incorrect customer addresses, or other events outside of our reasonable control.

Please review the separate Shipping Policy for complete information.


Returns, Refunds & Exchanges

Return and refund eligibility depends on the type of product purchased.

Custom, personalized, and digital products are generally not eligible for return or refund simply because the customer changes their mind.

If an item arrives damaged, defective, or incorrect due to an error by Graffix Society, please contact us so the situation can be reviewed.

Please review the separate Returns & Refunds Policy for additional information.


Order Cancellations

Cancellation requests should be submitted as soon as possible.

Cancellation is not guaranteed.

Once design work, production, printing, customization, material purchasing, or fulfillment has begun, an order may no longer qualify for cancellation or a full refund.


Customer Accounts

Certain Payhip features may allow customers to create or access an account.

Customers are responsible for maintaining the confidentiality of their login information and for activity that occurs through their account.

Please notify the applicable platform provider if you believe your account has been accessed without authorization.


Email Communications

Customers may receive transactional emails related to:

  • Orders
  • Payments
  • Digital downloads
  • Shipping
  • Customer support
  • Account activity

Customers who voluntarily subscribe to marketing communications may also receive information about new products, promotions, special offers, and store updates.

Marketing emails may be unsubscribed from when an unsubscribe option is provided.


Prohibited Use

You may not use the Graffix Society website, products, services, or content for unlawful, fraudulent, abusive, or unauthorized purposes.

Prohibited activities include attempting to:

  • Commit fraud
  • Interfere with website security
  • Access another customer's account
  • Copy or steal protected content
  • Distribute malicious software
  • Misuse digital downloads
  • Violate intellectual-property rights
  • Submit unlawful or prohibited content

Graffix Society reserves the right to refuse service when these terms are violated.


Third-Party Services

Graffix Society may use third-party platforms or service providers, including:

  • Payhip
  • Payment processors
  • Shipping carriers
  • Fulfillment providers
  • Email-service providers
  • Social-media platforms

These third parties may have their own terms, privacy policies, and operating procedures.

Graffix Society is not responsible for the independent actions, policies, or services of third-party providers.


Third-Party Links

The website may include links to external websites or services.

Graffix Society does not control those websites and is not responsible for their content, privacy practices, security, availability, or policies.

Customers use third-party websites at their own discretion.


Website Availability

We make reasonable efforts to keep the website available, but uninterrupted access cannot be guaranteed.

The website may occasionally be unavailable due to:

  • Maintenance
  • Technical problems
  • Platform outages
  • Updates
  • Internet interruptions
  • Events outside of our control

Graffix Society is not responsible for temporary website unavailability.


Disclaimer of Warranties

Products and services are provided subject to the descriptions and policies stated on the website.

To the fullest extent permitted by applicable law, Graffix Society does not make guarantees beyond those expressly stated in product descriptions or store policies.

Nothing in these Terms & Conditions limits warranties or consumer rights that cannot legally be excluded.


Limitation of Liability

To the fullest extent permitted by applicable law, Graffix Society will not be responsible for indirect, incidental, special, or consequential damages arising from the use or inability to use our website, products, digital files, or services.

Where liability cannot legally be excluded, liability will be limited only to the extent permitted by applicable law.


Customer Responsibility

Customers are responsible for reviewing:

  • Product descriptions
  • Sizing information
  • Customization details
  • Digital-file requirements
  • Shipping information
  • Store policies
  • Order information

before completing a purchase.

Submitting an order confirms that the customer has reviewed the applicable information provided.


Privacy

Personal information is handled according to the Graffix Society Privacy Policy.

Please review that policy to learn more about how customer information may be collected, used, stored, and shared.


Disputes & Chargebacks

If you experience a problem with an order, please contact Graffix Society first and allow us an opportunity to review the situation.

Customers agree not to knowingly make false or fraudulent payment disputes or chargeback claims.

Nothing in this section prevents customers from exercising legitimate rights available through their payment provider or applicable law.


Applicable Law

These Terms & Conditions will be interpreted according to applicable laws and consumer-protection requirements governing the transaction.

Nothing in these terms is intended to remove any legal rights that cannot lawfully be waived.


Changes to These Terms

Graffix Society may update these Terms & Conditions from time to time.

Changes may be made to reflect updates to:

  • Products
  • Services
  • Business practices
  • Website features
  • Payment methods
  • Legal requirements

The updated version will be posted on this page with a revised Last Updated date.


Contact

If you have questions about these Terms & Conditions, an order, or any Graffix Society policy, please contact us through the Contact page on the website.

By using the Graffix Society website or completing a purchase, you acknowledge that you have reviewed and agree to these Terms & Conditions.

Graffix Society

Street Art You Can Wear.