Order for Ready-made items cannot be changed once an order has been placed. Please wait to receive your order, notify us of your wish to cancel the order within 14 days of receiving your order and then arrange a return. Please consult Returns section for more details.

Order for Made-to-Order or Bespoke items cannot be cancelled or changed once an order has been placed.  

Unfortunately, we are unable to amend an order once it has been dispatched.  Please ensure you have double checked the delivery address before you proceed to payment.

We are unable to process orders to a P.O. Box address.

Yes, we ship internationally.  We are however unable to process orders to a P.O. Box address.

You can make a purchase on our website through PayPal.

PayPal is a secure payment method you can use to make a payment online. You only need your email address and password to make a payment. To learn more, please visit PayPal.

Payment is handled separately and securely through PayPal. Your payment card details are never collected by us. If you want to find out more about how PayPal processes your personal data, please refer to the privacy policy of PayPal.

We hope you are delighted with your order. However, if you change your mind or decide for some reasons that you do not want to receive or keep an item ordered from us, you may return any item in its original condition and packaging for a refund within 14 days of delivery, terms and conditions apply. For more information, please consult Returns section.

Unfortunately, we currently do not offer any exchange service.  If you would like to receive an alternative item, a new order will need to be placed.

Orders placed on our website are not entitled to a tax refund.