Refund Policy

Last Updated: August 10, 2026

Refund Policy (Digital Products)

All products sold through byanessambeve.com are digital downloads. Due to the nature of digital goods, we do not offer refunds, returns, or exchanges once a Digital Product has been downloaded, accessed, or delivered.

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Please ensure you review product descriptions carefully before completing your purchase.

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Australian Consumer Law

Nothing in this policy excludes, restricts, or modifies your rights under the Australian Consumer Law (ACL).

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Under the ACL, you may be entitled to a remedy (such as a replacement or refund) if a Digital Product:

• Has a major fault
• Is not of acceptable quality
• Is not fit for its disclosed purpose
• Does not match the description or preview provided

If a major failure is confirmed, you may choose between a refund or replacement.

If the issue is minor, we may choose to provide a replacement file or correct the issue within a reasonable timeframe.

To request assistance, please contact:

support@byanessambeve.com

Please include your order number and a detailed description of the issue so we can assist you promptly.