FAQs

Pravn sells digital products such as ebooks, templates, journals, planners, and other downloadable productivity and creative resources. All products are delivered in digital format only.

All products sold on Pravn are 100% digital. No physical items are shipped under any circumstances.

Once your payment is successfully completed, your digital product will be delivered instantly through a download link or sent to your registered email address.

If you do not receive your product due to a technical issue, you should contact us at pravn.contact@gmail.com with your order ID and proof of payment. After verification, we will re-send the product or restore access.

No. Since all our products are digital and delivered instantly, orders cannot be cancelled once the payment is completed.

No. Due to the nature of digital products, all sales are final. We do not offer refunds, returns, or exchanges under any circumstances.

In case of a verified duplicate payment caused by a technical error, you may contact us with proper proof. After verification, only the excess amount may be refunded at our discretion.

No. All Pravn products are for personal use only. Reselling, sharing, redistributing, uploading, or modifying and selling our content is strictly prohibited and may result in legal action.

Pravn does not guarantee compatibility with all devices or software. Customers are responsible for ensuring their device supports common file formats such as PDF, DOC, or image files before purchasing.

We provide basic support for delivery issues and general usage queries. We do not provide advanced technical training, software installation support, or device-related troubleshooting unless explicitly stated.

All support is handled via email only. You can contact us at pravn.contact@gmail.com with your name, order ID, product name, and issue details.

Yes. Payments are processed securely through third-party payment gateways. Pravn does not store your card details, UPI PIN, or banking credentials. Your personal data is handled as per our Privacy Policy.

Yes. You may email us your suggestions or requests. While we cannot guarantee that every request will be fulfilled, we always value customer feedback.

Access terms depend on the individual product description. Unless specifically stated, lifetime updates or access are not guaranteed.

No. All Pravn products are strictly for personal use only unless explicitly stated otherwise on the product page. Commercial use is not permitted.

You can contact us with your order details, and after verification, we may re-send your product at our discretion

No. Your purchase is licensed only to you and cannot be transferred, gifted, or shared with others.

If you face any file-related issues, email us with your order ID and a screenshot of the problem. After verification, we will re-send the correct file if the issue is from our side.

Product updates are provided only if mentioned clearly on the product page. Otherwise, updates are not guaranteed.

No. Modification of our products is strictly not allowed, including ebooks, journals, planners, and other digital resources. You are permitted to modify a product only if the product description clearly states that editing or customisation is allowed. If no such permission is mentioned in the product description, then modification, editing, or alteration of any kind is strictly prohibited.