Privacy Policy

At Pravn, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, protect, and handle your data when you visit our website or purchase our digital products such as ebooks, templates, journals, planners, and other resources.

By using our website and services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following personal information from users such as Full name, Email address, Billing details (processed securely via payment gateways), Order and transaction information, IP address, device type, browser type, and usage data (for security and analytics).

We do not collect or store sensitive data such as Credit/debit card numbers, UPI PIN and Bank account passwords. All payments are handled securely by third-party payment providers.

2. How We Use Your Information

We use your information only for legitimate business purposes, including processing your orders, delivering digital products, providing customer support, sending order updates and important service notifications, improving our website, services, and user experience, preventing fraud and unauthorised access, and legal and compliance purposes.

3. Payment Information

All transactions on Pravn are processed through secure third-party payment gateways. We may store your card details, bank details, or UPI credentials on its servers.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve website functionality, understand visitor behaviour, run analytics, and provide a better browsing experience. You can control or disable cookies through your browser settings at any time.

5. Sharing of Information

Your personal information may only be shared with trusted payment processing partners, website hosting and automation tools, and legal authorities if required by law. We never share your data for advertising resale or misuse.

6. Third-Party Services

Our website may use third-party services such as payment gateways, email automation tools, and website analytics platforms. These services operate under their own privacy policies, and Pravn is not responsible for their independent practices.

7. Your Rights

You may have the right to access your personal data, correct inaccurate information, request deletion of your data, and withdraw consent for communication. To exercise these rights, you may contact us at our support email.

8. Data Retention Policy

We retain your personal information only for as long as necessary to fulfil legal, business, and operational purposes, unless a longer retention period is required by law.

9. Email Communication & Marketing

By placing an order or contacting us, you may receive essential emails regarding order confirmation, product delivery, and customer support. You may also receive occasional updates about new products or offers. You can unsubscribe from promotional emails at any time.

10. International Users

If you access Pravn from outside India, you agree that your information may be transferred, stored, and processed under Indian data protection laws.

11. Legal Compliance & Law Enforcement

We may disclose your personal information if required to do so by law, court order, government authority, or legal process.

12. External Links Disclaimer

Our website may contain links to third-party websites. We are not responsible for the privacy policies, content, or practices of external websites.

13. Changes to This Privacy Policy

Pravn reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with immediate effect. Continued use of our website means you accept the revised policy.

14. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at pravn.contact@gmail.com.