About Me
Five concise, powerful eBooks that capture the essence of hospitality – from kitchen to service, from leadership to self-care.
With over forty years of experience, Hans Kramer shares practical, honest insights drawn from real life in the industry.
No theory, no management clichés – just authentic lessons, examples and actions that strengthen both teams and individuals.
For everyone working in hospitality – from trainee to owner – who wants to practise this craft with pride, professionalism and balance.