FAQ

What is Payhip?

Payhip is an e-commerce platform that enables anyone to sell digital products directly to their fans and followers.

How can my customers pay?

We currently support Paypal and Stripe. So your customers can use their Paypal account or their credit card to purchase.

Are my digital products safe with Payhip?

Your files are safe with us, we have stringent security in place so that your customers will only get your digital products only if they have paid for them. In addition, the download link will expire and can not be used by anyone else.

How secure is Payhip?

Payhip is secure. We don't store card details - all payments are handled by Paypal and Stripe.

How much do you charge for this service?

There are no set-up, monthly or hosting fees. You only pay a small 5% transaction fee after paypal has taken its standard fee, this means that you only pay when you get paid. For more information see pricing.

What file formats do you support?

We support ALL file formats.

Can I sell on Payhip if I sell on other platforms like Amazon?

Yes. You can sell on Payhip even if you sell your digital products elsewhere. Payhip is here to help you market your digital products better.

Can I sell other digital downloads on Payhip?

Yes. You can also sell music, fonts, comics, sewing patterns and many other digital items on Payhip.

How can I contact you?

Just shoot us an email at contact@payhip.com or reach out to us on Twitter.