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Business Communication – C716 Western Governors University 8/20/2019 Importance of Cultural Sensitivity Cultural sensitivity is being mindful and understanding of the morals and principles within different cultures. Two prominent factors in achieving a

Business Communication – C716

Western Governors University

8/20/2019

 

Importance of Cultural Sensitivity

 

Cultural sensitivity is being mindful and understanding of the morals and principles within different cultures. Two prominent factors in achieving a culturally sensitive environment are diversity and inclusion. In this manner, diversity is more than looking at an individual’s race or sex, but rather all aspects of the culture that the person possesses. Culture being defined as “the customary traits, attitudes, and behaviors of a group of people” (Newman, 2017). This is important in a work environment because every experience and characteristic that we as individuals have makes us diverse. Diversit

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